customer experience

Location: Air Maniax Ahmedabad Department: Customer Experience Experience: 1–3 years preferred Education: Graduate preferred Employment Type: Full-time Reports To: Centre Head / Customer Experience Manager Role Purpose • Handle customer enquiries professionally to provide timely and accurate information. • Address general customer queries...

About Us: SUNROOOF is an innovative brand under the esteemed Magppie Group. SUNROOOF is the world's first lighting system which brings the experience and benefits of sunlight inside any room. It changes its colours and brightness to match with the sky outside. SUNROOOF is innovation in the lighting industry and it is really the future of lighting. Our...

At Kapture CX, we are looking for a Customer Experience Manager in our Customer experience team. About Kapture CX Kapture CX is building the agentic platform for CX. Our AI agents complete customer service, sales, collections and claims work for large enterprises. When a case needs judgement, they hand it to a person with the full context attached. If...

What is this role all about? As a Customer Experience Manager, you will own the technical success and experience of enterprise customers, ensuring seamless implementation, integration, adoption and optimization of Kapture's AI-powered CX platform. You will work closely with clients across Voicebot, Chatbot and conversational AI solutions, troubleshooting...

1) Job PurposeTo ensure timely, accurate, and efficient dispatch of finished products while coordinating with manufacturing, quality, logistics, warehouses, and customer-facing teams. The role is responsible for driving dispatch planning, documentation compliance, transportation coordination, and on-time delivery performance to support superior customer...

Company DescriptionLaunched in 2007 by Aloke Bajpai & Rajnish Kumar, ixigo (Le Travenues Technology Limited) is a technology company focused on empowering Indian travellers to plan, book and manage their trips across rail, air, buses and hotels. ixigo assists travellers in making smarter travel decisions by leveraging artificial intelligence. The ixigo,...

The Opportunity:Avantor is seeking a Customer Experience Associate for the Customer Services NA Team. He/She is responsible for processing customer purchase orders, resolving issues, handling inquiries, cross referencing, expediting, and communication with suppliers, customers, and sales representatives. Serves as a liaison with all parties to enable sales...

Primary Job Accountabilities/Responsibilities • Customer center telephone consultation service • Receipt of claim & Inform of required documents • Confirmation and collection of insurance claim documents • Information on missing documents • Enter insurance claim details into the A/S400 system • Auto EW claim data management_HMC EW & CPO EW •...

About Us We are a Bangalore-based fintech start-up, and we are working towards making banking and investing simpler, smarter, and safer for our customers. Since our inception in 2015, we have been at the forefront of revolutionizing banking with continual digital innovation, and our goal is to be a one-stop solution for all banking and investing...

About BrightCHAMPS BrightCHAMPS is a fast-growing global edtech company on a mission to bridge the gap between traditional education and the real-world skills children need to thrive. We offer expert-designed live and self-paced courses in coding, robotics, AI, financial literacy, math, and communication to students across 30+ countries, delivering over...

Why should you choose us? Rakuten Symphony is reimagining telecom, changing supply chain norms and disrupting outmoded thinking that threatens the industry’s pursuit of rapid innovation and growth. Based on proven modern infrastructure practices, its open interface platforms make it possible to launch and operate advanced mobile services in a fraction of...

Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.At Maersk, we believe in the power of diversity, collaboration, and continuous learning...

Spreetail propels brands to increase their ecommerce market share across the globe while improving their operational costs. Learn how we are building one of the fastest-growing ecommerce companies in history: www.spreetail.com. Spreetail is looking for Channels Performance Specialist who will be responsible for managing and exceeding channel account...

Role is to manage the Complaints Redressal team. This role is to ensure performance management of the outsourced team in driving SLA’s, prompt and effective resolution of customer complaints, enhancing overall customer satisfaction, maintaining the integrity of service standards and identifying and driving improvements related to policy, process and...

Company Description Transcom India specializes in customer experience support and contact center services for Indian and global companies across multiple industries. The organization delivers value-driven business process outsourcing solutions designed to reduce friction for end customers and strengthen clients’ competitive advantage. Transcom provides...

The Opportunity:Avantor is seeking a Customer Experience Sr. Associate. He/She is responsible for answering routine questions and addressing issues from internal or external customers. Frequently escalates more complex customer complaints or issues to a more senior customer service representative or supervisor.What we’re looking for Education:...

Function India BU Pay Band E4 to M2 Role As the Territory Manager- CE you will be part of the Customer Experience team and will report to the Area Service Manager. The purpose of your role will be : 1. To ensure maximum customer connect to enhance customer experience 2. To facilitate Value added services to customer to enhance business penetration in...

 Associate Director, Customer ExperienceLocation: Hyderabad, IndiaThis is an office‑first role. Working together in person supports close, real‑time collaboration and team alignment, enabling us to deliver our best work. You will work primarily in the office, with the flexibility to work remotely for 40% of your time (two days per week).The actual...

Not everyone can claim to feed the world, but it is part of our every day. Behind everything we do for our farmers, there is one AGCO team making it happen. We are proud to put our curiosity to work, building a better and more sustainable world. Join our extraordinary team today!   The DCTx brings together digital journey, platform, and delivery...

DescriptionThe Executive - Email will handle customer communications related to General Insurance policies, including policy servicing, endorsements, renewals, claims support, premium payments, and grievance resolution. The role requires strong written communication skills, attention to detail, customer focus, and the ability to manage service requests...