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Location : ChennaiExp: Min. 1yrKey Responsibility Area:  Responding to customer queries via call, chat, and Email.  Ensuring all agent KPI (Key performance indicators) are met, not limited to, AHT, NPS, Time on System, Quality scores Eligibility Criteria:  Fluent speaking and writing ability in English.  Graduate.  Fresher can apply.  The...

Job DescriptionHiring: Contact Center Head – Bengaluru\nLocation: Bengaluru\nExperience: 15+ Years\nCTC: Up to ₹40–45 LPA\n\nWe are looking for a senior Contact Center Head to drive large-scale customer service, telesales and outbound operations for a fast-growing, AI-enabled startup\n\nKey Responsibilities:\n\n Lead large-scale Contact Centre / BPO...

We are looking for a highly result-oriented Sales + Operations + Analytics Manager to buildand manage Loom Solar's high-performance contact center.The manager will be responsible for converting 500+ daily customer calls and leads intomeasurable business revenue by building strong sales processes, improving agentproductivity, ensuring disciplined CRM usage,...

Job Title :Customer Service RepresentativeQualification :Any Graduate and AboveRelevant Experience :1 – 4 YearsMust Have Skills :1.Experience in a customer service role (Voice and blended).2.Excellent verbal and written communication skills.3.Strong problem-solving skills and the ability to think on your feet.4.Proficiency with CRM systems and customer...

Job Description – Contact Center HeadPosition: Contact Center Head Location: Thane, Mumbai Employment Type: Full-TimeAbout the RoleWe are seeking an experienced and dynamic Contact Center Head to lead and scale our customer support and customer engagement operations. The ideal candidate will be responsible for managing end-to-end contact center functions,...

Job DescriptionHiring: Contact Center Head – Bengaluru\nLocation: Bengaluru\nExperience: 15+ Years\nCTC: Up to ₹40–45 LPA\n\nWe are looking for a senior Contact Center Head to drive large-scale customer service, telesales and outbound operations for a fast-growing, AI-enabled startup\n\nKey Responsibilities:\n\n Lead large-scale Contact Centre / BPO...

Job Description Hiring: Contact Center Head – Bengaluru Location: Bengaluru Experience: 15+ Years CTC: Up to ₹40–45 LPA We are looking for a senior Contact Center Head to drive large-scale customer service, telesales and outbound operations for a fast-growing, AI-enabled startup Key Responsibilities: Lead large-scale Contact Centre /...

DescriptionReports Directly to:  Contact Center Assistant Manager Position Overview: The Contact Center Supervisor will oversee and assist contact center employees in the performance of their job duties such as responding to customer inquiries and resolving issues or complaints.  RequirementsManages a team of assigned customer service...

Job Description: Trainer - Contact Center Experience: 7 - 8 years, with hands-on experience in voice-based US collections and thorough knowledge of US collection laws Job Type: Permanent Job Location: Pune (Magarpatta City) Shift: Should be flexible with both day and night shifts Notice Period: Up to 30 days Work Mode: Work from office is...

Who We AreAt Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses.  We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that...

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Position Summary...What you'll do...As a Manager - Contact Center, you will lead a high-performing team to deliver exceptional service to Walmart customers, stores, and associates across multiple channels—phone, chat, and email. You will be responsible for driving operational excellence, coaching team members, and ensuring performance metrics are...

Orange Business is here! About us Join us at Orange Business!We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.Every day, you will collaborate with a team dedicated to providing consistent,...

1. To assist customers with queries related to their investments, products , features etc via calls and chats and deal with multiple         customers2. Acquire required product and process knowledge and keep a track of all the changes 3. Maintaining a positive, empathetic and professional attitude toward customers at all times.4. Identify and assess...

Company DescriptionAdeeba E-Services Pvt. Ltd. Is an International Contact center based out of India and US. The company caters to offshore consumers and business entities through Telemarketing services since 2014 within a short span of time the company has built its foundation on high level of customer satisfaction and unmatched services and support...

• Supervises colleagues, typically junior or mid-level • Sets goals and objectives for team members for achievement of operational results • Problems faced may be difficult but typically are not complex • Ensures policies, practices and procedures are understood and followed by direct reports, customers and stakeholders • May manage...

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This job is with Kyndryl, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ business community. Please do not contact the recruiter directly. Who We Are At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world's leading businesses. We are at the heart of progress;...

Job DescriptionHiring: Contact Center Head – Bengaluru\ NLocation: Bengaluru\ NExperience: 15+ Years\ NCTC: Up to ₹40–45 LPA\ N\nWe are looking for a senior Contact Center Head to drive large-scale customer service, telesales and outbound operations for a fast-growing, AI-enabled startup\ N\nKeyResponsibilities:\ N\n Lead large-scale Contact Centre /...

Job Purpose: To deliver exceptional customer service by managing customer inquiries, orders, complaints, and sales opportunities across multiple communication channels. The Customer Care Agent is responsible for ensuring a seamless customer experience, achieving sales conversion targets, and maintaining high levels of customer satisfaction as part of the...