chat based jobs in Pune

Role : Product Support AssociateWho We Are.Newfold Digital is a leading web technology company serving millions of customers globally. Our customers know us through our robust portfolio of brands. We have some of the industry's most prominent and storied go-to-market brands, including Bluehost, HostGator, Domain.com, Network Solutions, Register.com and...

CX25WW Referral ProgrammeAbout the OpportunityCX25WW is inviting applications for Customer Service Associates to support one of the world's leading e-commerce businesses. This opportunity is ideal for individuals who enjoy interacting with customers, solving problems, and delivering exceptional customer experiences through Phone, Chat, and Email...

This job is with Allianz Commercial, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ business community. Please do not contact the recruiter directly. Are you considering your next career move? At Allianz, we are seeking an Architect to join our Contact Center Solutions Department. The department is responsible for...

Company DescriptionAbout Hitachi Solutions India Pvt Ltd:Hitachi Solutions, Ltd., headquartered in Tokyo, Japan, is a core member of Information & Telecommunication Systems Company of Hitachi Group and a recognized leader in delivering proven business and IT strategies and solutions to companies across many industries. The company provides value-driven...

Do you enjoy engaging in meaningful conversations? Love doing research and keeping on top of news and trends? Do you understand the value of social media for marketing great products? We’re looking for someone like you for our Community Manager role.This role isn’t about selling, selling, selling…although it relates to sales. The Community Manager...

Freshers with good communication skills will work. Candidates having BPO experience and travel domain, Hotel, Lodging, Good Communication Skills can be considered. Freshers from travel domain with good communication skills Experienced customer support candidates in travel domain would be preferable. Be enthusiastic & have zeal to...

Description Team Function: The Knowledge Management & Messaging team supports enterprise-wide service delivery by optimizing knowledge content, conversational experiences, and messaging channels across Farmers. The team is responsible for: Maintaining and continuously improving knowledge content used by employees, agents (Exclusive & Independent), vendors,...

Job DescriptionJob DescriptionAbout Us Masco Home Products India (MHPI) is a fully owned subsidiary of Masco Corporation, headquartered in Livonia, MI. The vision of MHPI is to be recognized as a world-class Global Business Services organization driven by the desire for excellence in its people, business solutions, execution, and partnerships with internal...

DescriptionDesign and implement AI voice agent capabilities, including conversational logic and backend integrations. Drive integration across Cisco, GECX, and AI components to enable seamless voice interactions. Build and maintain Node.js APIs and real-time workflows. Implement dialog flows with session/state management and observability. Collaborate with...

DescriptionOwn end-to-end architecture for AI voice agent solutions across Cisco, GECX, and backend services. Lead integration and orchestration across telephony, AI, and CX systems to enable real-time interactions. Define backend architecture, APIs, and scalability patterns. Design conversational flows, state management, and observability frameworks....

Description- Non-voice support team for US Property & Casualty Insurance- Handles customer and agent inquiries through chat and back-office alert processing- Does not handle phone or voice interactions- Assists with moderately complex insurance issues- Delivers exceptional service while ensuring compliance with legal requirements- Communicates via chat while...

Description- Non-voice support team for US Property & Casualty Insurance- Handles customer and agent inquiries through chat and back-office alert processing- Does not handle phone or voice interactions- Assists with moderately complex insurance issues- Delivers exceptional service while ensuring compliance with legal requirements- Communicates via chat while...

DescriptionAn IT Service Desk analyst acts as the primary point of contact for technical support, managing, troubleshooting, and resolving hardware, software, and network issues via ticketing systems. They install, configure, and maintain IT assets while ensuring service level agreement (SLA) compliance, documentation, and prompt escalation of complex...

Note: This role will be hired under Helpshift, a Keywords Technology. Your employment contract and payroll will be under the Helpshift entity. New hires are required to work fully onsite during the onboarding and training period and may transition to a WFH setup based on business needs. Please note that onsite work is determined by company directives. ...

DescriptionAs a part of Linux Team support deliverables, the engineer is required to possess entry to medium knowledge of Linux products and technologies and beginner to intermediate level technical support to global HPE customers. Apply technical knowledge to operate one or more technology areas (e.g. Linux server administration, technical security...

We are seeking a Customer Success Specialist to provide exceptional support and guidance to our customers. You will act as the primary point of contact, ensuring customers fully utilize our products, resolve technical issues, and have a positive experience. Position: Remote / Onsite (depending on company policy) Key Responsibilities Provide exceptional...

The Partner Support Associate, based in India, is responsible for handling incoming calls, chats, and emails in English from clients’ customers. This position provides customer service support and resolution of routine questions related to client’s services or in-store offerings, working collaboratively with other team members and departments to ensure...

We are looking for customer service advisors for our own Internal Team.    We are looking for candidates with: ·         Prior 1-2 years of experience of handling inbound calls ·         Graduates/Under Graduates with excellent communication skills (Written & Spoken) ·         Service UK based...

Description Performs data entry accurately and efficiently using various computer programs, word processing, spreadsheet, or database commands; formats material as required. Proofs material entered and generated data reports as required; reviews discrepancies in data received, requests clarification or advises supervisor of issues related to data, to verify...

The IT Service Desk Analyst is the first point of contact for employees experiencing technology issues. This role is responsible for logging, triaging, troubleshooting, and resolving incidents and service requests related to hardware, software, network access, and business applications, escalating complex issues to Tier 2/3 teams as needed. Success in this...