chat associate jobs in Pune

Associate/Senior Associate - Service Desk Improvement Application Deadline: 30 October 2026 Department: IT Employment Type: Permanent - Full Time Location: Pune Description The Associate / Senior Associate - Service Desk Improvement provides first-line support through telephone, portal, chat and email. The role records, categorises, priorities, diagnoses...

The Associate / Senior Associate - Service Desk Improvement provides first-line support through telephone, portal, chat and email. The role records, categorises, priorities, diagnoses and resolves incidents, fulfils approved standard requests, and retains ownership of the customer experience when work is escalated. The Senior Associate operates with greater...

As a FOS, you will be the front-line support for customers, providing excellent service and building strong relationships. Your role is crucial in maintaining customer satisfaction and ensuring a positive brand image. You will collaborate with the CCE team to resolve customer inquiries, manage collections, and maintain a high level of...

Job Description Position: IT Service Desk Engineer (L1 Level Support) Location: Pune Employment Type: Full-time (24x7 Support Timeline) Role Overview The IT Service Desk Engineer plays a critical role in supporting GTT’s IT infrastructure and ensuring smooth end-user computing operations. This position requires broad technical knowledge across Windows...

Sr. Tech Lead - Application Development Microsoft NReady to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced...

Job Title: Customer Support Officer Designation: Customer Support Officer Location: Mph-Cybercity Tower 4, Pune, IN Job Summary: The Customer Support Officer will play a crucial role in delivering exceptional service to our clients in the insurance sector. The ideal candidate will possess strong communication skills, both written and spoken, and have a solid...

Who we are VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed...

Who we are VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed...

Sr. Tech Lead - Application Development Microsoft N Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced...

Who we are VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed...

Description Job Summary: This position provides routine support to customers, including end-users, distributors, and/or dealers, seeking information through various mediums, under limited supervision   Key Responsibilities: Document customer inquiry information within appropriate Cummins systems Provide prompt assistance to customers through various...

Job Summary This position provides routine support to customers, including end-users, distributors, and/or dealers, seeking information through various mediums, under limited supervision Key Responsibilities Document customer inquiry information within appropriate Cummins systems Provide prompt assistance to customers through various media....

Designation- IT Service Desk LeadExp- 6 to 10 relevant experienceWork from officeShift timing: 6:00 AM IST to 3:00 PM IST with occasional on call 24/7 supportLocation: Commerzone IT Park, Yerwada, PuneLanguage: Proficient in English & (Read + Write + Speak) Job Description:We are seeking an experienced and dedicated Service Desk Support Engineer to join our...

About The Opportunity Netrix Global is looking for a skilled Business Analyst, Service Desk Reporting & Analytics owns reporting and analytics for the Netrix Global Service Desk. This role transforms ServiceNow and contact center data into accurate, automated Power BI reporting that supports customer service reviews, SLA governance, and internal operational...

Kohler Co.'s mission is to contribute to a higher level of gracious living for those who are touched by our products and services. Beyond the competitive benefits and compensation, Kohler proudly offers a rich culture, steeped in creativity and commitment to our associates and communities.  We invite you to learn more about our culture and company at...

Core Competencies & Skills   Skill Area Expected Capability Customer Service Empathy, patience, active listening, call handling, de-escalation, ownership, and professional communication. HR Process Awareness Basic understanding of H2R processes, policies, and HR Shared Services ways of working. Contact Center Operations Experience...

Summary:We are looking for a hands-on consultant who can lead contact center solutioning on Amazon Connect (or an equivalent cloud platform) and also understands the AWS foundation it runs on. Candidate will support client demos, new deals and advanced feature enablement and go beyond Day 2 operations by working with clients and sales teams to design...

Job Summary This position provides routine support to customers, including end-users, distributors, and/or dealers, seeking information through various mediums, under limited supervision Key Responsibilities Document customer inquiry information within appropriate Cummins systems Provide prompt assistance to customers through various media....

ResponsibilitiesProvide L2/L3 support for enterprise application packaging and deployment services.Create, maintain, and support application packages using MSI, MST, MSIX, EXE, App-V, and other packaging technologies.Develop and customize application deployment solutions using PowerShell and PSADT (PowerShell App Deployment Toolkit).Package, test,...

About the Company WNS, now part of Capgemini, is a global leader in business process management and digital transformation. By combining deep industry expertise with AI, analytics, automation, and cloud technologies, the company helps organizations improve operational efficiency, enhance customer experiences, and accelerate business growth. About the...