bpo chat process jobs in Pune

Key Responsibilities: Provide prompt and professional chat support to customers from the US and other international locations. Resolve customer inquiries related to products, services, orders, billing, or technical issues. Document and escalate complex issues to relevant departments as needed. Maintain high customer satisfaction through clear and empathetic...

DBS Mintek Pvt Ltd Job description- Position- MNP Prepaid Process Team Leader Industry- BPO/Telecom Experience- 2 to 4 years in BPO Employment Type- Full-time Salary- 20k-30k per month Key Responsibilities- 1. Manage and supervise the MNP Prepaid process team on a day-to-day basis. 2. Ensure achievement of team targets, productivity, and conversion...

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Job Title: International Voice Process Team LeadLocation: PuneShift: US Shift (6:00 PM to 1:00 PM IST)Employment Type: Full-time, Permanent---Job Summary:We are seeking a dynamic Team Lead for an International Voice Process in Pune. The ideal candidate should possess robust leadership skills and experience in managing a voice-based BPO team catering to...

Hiring for a US Airline chat support for customer service profile Should have at least 6 months of experience in travel domain. Grad/ UG with travel experience can apply. 5 days working rotational shifts and offs salary is upto 28k in hand contact no: 9040521889

Responsibilities • Deliver on day-to-day process targets in meeting Customer SLAs. • Should be able to work as per the provided client shift timings. • Follow the governance mechanism established with the client. • Execute transactions as per prescribed guidelines and timelines. • Ability to multi-task, work in a fast paced, changing environment...

Company DescriptionSaira's clientJob DescriptionKey Responsibilities:Responding to incoming chats from customers in a professional and courteous manner.Engaging customers in conversation to understand their needs and concerns, and to provide accurate and timely information about products and services, pricing, and promotions.Proactively seeking opportunities...

Hiring for a US Airline chat support for customer service profile Should have at least 6 months of experience in travel domain. Grad/ UG with travel experience can apply. 5 days working rotational shifts and offs salary is upto 28k in hand contact no: 9040521889

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Greetings from Infosys BPM Ltd., We are hiring for  Service Desk - International Voice Process  in  Pune. Please find below Job Description for your reference: Role: Service Desk - Voice Shift: 24/7 Location: Pune (Work from office) Experience: 1 - 2 Years Job Description Analytical and Problem-solving skills Active listening and...

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Job Description: Seller Support Executive – E-commerce Process Location: Pune Industry: E-commerce Designation: Seller Support Executive / Customer Support Executive Employment Type: Full-Time Required Experience: Minimum 6 months of experience in the E-commerce industry (Mandatory) Salary: Up to ₹32,000 CTC per month Working Days: 5.5 days per...

About UsFull Potential Solutions (FPS) is a performance-based analytically driven omnichannel solutions organization with operations in Kansas City, MO, Chennai, India, Bogota, Colombia, and Manila, Philippines that puts culture and employees first. We are a rapidly growing global company, employing the best people, processes and proprietary technology to...

Detailed JD Overall, Purpose of Job • Provide high quality Tier 2 Customer Support service to Customers with complete focus on 100% issue resolution and 100% customer satisfaction. • Adhere to Client defined as well as internally defined processes and procedures while handling Inbound calls emails & chats • Follow standard procedures for proper...

Hiring for International Telecom for Non Voice LOB  Work Mode: Work from Office. Interview location: Tech Mahindra Hinjewadi Phase 3 Apply to this position so that we can connect you further for further process Requirement : Minimum 1 year of relevant experience required in International chat process on dual concurrency. 12th Pass can apply Immediate...

Job Description: We are hiring Customer Service...

Mandatory Qualifications Minimum 1 year of relevant procurement operations experience. Bachelor's degree in Business, Supply Chain, Commerce, or equivalent preferred Strong SAP experience with hands-on transaction processing. Excellent stakeholder management and communication skills. Experience in Shared Services / BPO / GBS environment. Preferred SAP...

Key Responsibilities: • Handle customer contacts via voice and chat. • Resolve queries efficiently and professionally. • Adhere to all compliance, data protection, and quality requirements. • Accurately document customer interactions. • Take ownership of customer issues through to resolution. • Escalate complex cases when required. Success...

DescriptionCustomer Operations –Chat and Voice Process- Senior Process Manager India | Full-time (FT) | Customer Operations | Location- PuneShift Timings – Flexible 24x7 |Management Level – Senior ManagerSpecialisation – International BPO, Chat.About Us: At eClerx, we pride ourselves on providing exceptional customer service. Our chat contact...

Roles and Responsibilities Provide exceptional customer support to clients through phone calls Handle customer queries related to products/services offered by Accenture. Resolve issues promptly and efficiently while maintaining a high level of professionalism. Collaborate with internal teams to resolve complex customer complaints. Meet performance targets...