![Cielo Talent](https://media.trabajo.org/img/noimg.jpg)
Client Services Manager
1 month ago
Company Description
Location: Bangalore, India Work Arrangement: Hybrid Shift Timing: Regular India working hours Industry: IT and Technology Language: English OnlyAre you ready to accelerate your career? Join Cielo as a Client Services Manager A career at Cielo will give you the opportunity to work with the industry’s smartest people and to take ownership of your success
Cielo is a brand that reflects our big idea – that talent is rising – and with it our opportunity to rise above. We create careers for ambitious people by moving beyond traditional assumptions of what it means to work in talent acquisition.
Cielo is the world’s leading strategic Recruitment Process Outsourcing (RPO) partner. The industry has verified Cielo’s reputation for executing innovative solutions that provide business impact through numerous awards and recognitions, including its annual leadership position on the HRO Today RPO Baker’s Dozen listing, Peak Matrix Leader placement by Everest Group and Industry Leader designation by NelsonHall.
Cielo is an equal opportunity employer and will not discriminate against any applicant for employment because of race, color, religion, sex, national origin, disability, age, genetic information, or any other status protected by state or local law for an individual who falls within the jurisdiction of such law. Applicants who require an accommodation throughout the application and interview process should request this in advance by contacting Cielo Talent Acquisition at Description
The Client Services Manager (CSM) is responsible for leading a team of recruiters to deliver a best in class service to clients across one or more client accounts, building trust and strong relationships with key client contacts to achieve the talent acquisition partnership goals.
Duties and Responsibilities:
Team Management
Lead a high performing team to provide high quality services focused on exceeding the expectations of clients Set clear performance standards and goals for the team. Assess progress against goals and performance standards, proactively address gaps Provide leadership and coaching to direct reports Establish regular communications with direct reports through 1-1 meetings, team meetings with established agendas or other regular touch points. Provide in the moment feedback. Complete performance management processes, including providing feedback and proactively addressing gaps Provide leadership to the team by earning trust, motivating and inspiring great performance while fostering a positive inclusive environment that encourages collaboration and learningClient Management
Showcase an extremely high level of understanding and becomes fully engrained in the client organization including building strong relationships with key stakeholders, organizational structure Partner with internal Cielo teams and client leaders to ensure successful implementation of new clients Develop recruiting metrics and analytics that provide insights and drive decision, including time to fill, aging, cost per hire, candidate and hiring leader satisfaction surveys, recruiter productivity, source of candidate and hire among others Directly works with Recruiters and hiring leaders to foster relationships and build trust Manage programs, events and campaigns to build candidate pipeline and drive recruiting strategy to meeting hiring goals Drive the team to develop comprehensive, strategic hiring strategies including passive candidate outreach, recruitment marketing plans and utilization of cutting-edge recruitment technologies Participate in client meetings, sharing updates and data. Discuss gaps in service delivery with proactive plans to address and remediate Support recruitment process needs of clientsCielo Operational Excellence
Leverage shared delivery resources effectively Maximize the use of Cielo resources to meet goals Responsible for Cielo-specific metric reports and P&L management Drive standardization, continuous improvement and consistency of processes and procedures Effectively work as part of the Cielo Client Services Management team to share best practices and drive organizational initiatives Additional duties as assigned
Qualifications
Experience:
Prior experience in a results-oriented TA role in talent acquisition or human resources Experience coaching peers or managing a team of 10+ direct reports.Exposure:
Exposure and knowledge of various recruitment technologies, including Applicant Tracking Systems (ATS) and social media tools Strong proficiency in Microsoft Office SuiteEducation:
Bachelor’s degree in business, management, human resources, or related field, preferred-
Bengaluru, Karnataka, India ODN Digital Services Full timeAbout Us:ODN (short for 'Open Doors Now') is the leading company in Shop-Now Content-strategies; simplifying E-Commerce with content that sells by providing tailored AI-driven Shop Now Content-services to brands, digital agencies, and marketplaces.ODN has a wide range of services covering all aspects of content creation crucial for establishing a strong...
-
Client Services Manager
4 weeks ago
Bengaluru, India Alore - Growth OS Full timeAlore is a business‘s dependable growth operating system, bringing revenue velocity. Alore offers a dynamic outbound sales automation platform to streamline the sales process. Beyond our core product, we provide a comprehensive managed service, taking charge of our clients‘ entire outbound lead generation cycle (Done for You Services). By leveraging...
-
Client Services Manager
1 week ago
Bengaluru, Karnataka, India Alore - Growth OS Full timeAlore presents itself as a reliable growth operating system for businesses, focusing on accelerating revenue. The company offers a dynamic outbound sales automation platform to streamline sales processes. Apart from the core product, Alore also provides a comprehensive managed service for clients' outbound lead generation cycle (Done for You Services), using...
-
Client Services Manager
2 months ago
Bengaluru, India Alore - Growth OS Full timeAlore is a business's dependable growth operating system, bringing revenue velocity.Alore offers a dynamic outbound sales automation platform to streamline the sales process.Beyond our core product, we provide a comprehensive managed service, taking charge of our clients' entire outbound lead generation cycle (Done for You Services). By leveraging our...
-
Client Services Manager
2 months ago
Bengaluru, India Alore - Growth OS Full timeAlore is a business's dependable growth operating system, bringing revenue velocity.Alore offers a dynamic outbound sales automation platform to streamline the sales process.Beyond our core product, we provide a comprehensive managed service, taking charge of our clients' entire outbound lead generation cycle (Done for You Services). By leveraging our...
-
Client Services Manager
3 weeks ago
Bengaluru, India Alore - Growth OS Full timeAlore is a business's dependable growth operating system, bringing revenue velocity.Alore offers a dynamic outbound sales automation platform to streamline the sales process.Beyond our core product, we provide a comprehensive managed service, taking charge of our clients' entire outbound lead generation cycle (Done for You Services). By leveraging our...
-
Client Services Manager
2 months ago
Bengaluru, India Alore - Growth OS Full timeAlore is a business's dependable growth operating system, bringing revenue velocity.Alore offers a dynamic outbound sales automation platform to streamline the sales process.Beyond our core product, we provide a comprehensive managed service, taking charge of our clients' entire outbound lead generation cycle (Done for You Services). By leveraging our...
-
Client Services Manager
1 week ago
Bengaluru, Karnataka, India Alore - Growth OS Full timeAlore is a business's dependable growth operating system, bringing revenue velocity.Alore offers a dynamic outbound sales automation platform to streamline the sales process.Beyond our core product, we provide a comprehensive managed service, taking charge of our clients' entire outbound lead generation cycle (Done for You Services). By leveraging our...
-
Client Services Manager
1 week ago
Bengaluru, Karnataka, India Alore - Growth OS Full timeAlore is a business's dependable growth operating system, bringing revenue velocity.Alore offers a dynamic outbound sales automation platform to streamline the sales process.Beyond our core product, we provide a comprehensive managed service, taking charge of our clients' entire outbound lead generation cycle (Done for You Services).By leveraging our...
-
Client Services Manager
2 months ago
Bengaluru, India Alore - Growth OS Full timeAlore is a business's dependable growth operating system, bringing revenue velocity. Alore offers a dynamic outbound sales automation platform to streamline the sales process. Beyond our core product, we provide a comprehensive managed service, taking charge of our clients' entire outbound lead generation cycle (Done for You Services). By leveraging our...
-
Client Services Manager
2 months ago
Bengaluru, India Alore - Growth OS Full timeAlore is a business's dependable growth operating system, bringing revenue velocity. Alore offers a dynamic outbound sales automation platform to streamline the sales process. Beyond our core product, we provide a comprehensive managed service, taking charge of our clients' entire outbound lead generation cycle (Done for You Services). By leveraging our...
-
Client Services Manager
3 months ago
Bengaluru, India Alore - Growth OS Full timeAlore is a business's dependable growth operating system, bringing revenue velocity. Alore offers a dynamic outbound sales automation platform to streamline the sales process. Beyond our core product, we provide a comprehensive managed service, taking charge of our clients' entire outbound lead generation cycle (Done for You Services). By leveraging our...
-
Client Services Manager
1 week ago
Bengaluru, Karnataka, India Cielo Full timeJob DescriptionThe Client Services Manager (CSM) is responsible for leading a team of recruiters to deliver a best in class service to clients across one or more client accounts, building trust and strong relationships with key client contacts to achieve the talent acquisition partnership goals. Duties and Responsibilities: Team Management Lead a high...
-
Client Servicing Manager
1 week ago
Bengaluru, India ResearchFox Consulting Full timeJob Summary: The Account Manager (role) will be responsible for managing client relationships, identifying opportunities for growth, and ensuring the successful delivery of market research projects. This role requires a strategic mindset, excellent communication skills, and a strong understanding of market research methodologies. Key...
-
Client Servicing Manager
1 week ago
Bengaluru, India ResearchFox Consulting Full timeJob Summary: The Account Manager (role) will be responsible for managing client relationships, identifying opportunities for growth, and ensuring the successful delivery of market research projects. This role requires a strategic mindset, excellent communication skills, and a strong understanding of market research methodologies. Key Responsibilities: ...
-
Client Servicing Manager
5 days ago
Bengaluru, India ResearchFox Consulting Full timeJob Summary: The Account Manager (role) will be responsible for managing client relationships, identifying opportunities for growth, and ensuring the successful delivery of market research projects. This role requires a strategic mindset, excellent communication skills, and a strong understanding of market research methodologies. Key...
-
Client Services Manager
3 weeks ago
Bengaluru, Karnataka, India Cielo Talent Full timeCompany DescriptionLocation: Bangalore, IndiaWork Arrangement: Hybrid Shift Timing: Regular India working hoursIndustry: IT and Technology Language: English OnlyAre you ready to accelerate your career? Join Cielo as a Client Services Manager A career at Cielo will give you the opportunity to work with the industry's smartest people and to take ownership of...
-
Client Services Manager
4 weeks ago
Bengaluru, India Cielo Talent Full timeCompany DescriptionLocation: Bangalore, IndiaWork Arrangement: Hybrid Shift Timing: Regular India working hoursIndustry: IT and Technology Language: English OnlyAre you ready to accelerate your career? Join Cielo as a Client Services Manager! A career at Cielo will give you the opportunity to work with the industryâs smartest people and to take...
-
Client Services Manager
1 month ago
Bengaluru, Karnataka, India Cielo Talent Full timeCompany DescriptionLocation: Bangalore, IndiaWork Arrangement: Hybrid Shift Timing: Regular India working hoursIndustry: IT and Technology Language: English OnlyAre you ready to accelerate your career? Join Cielo as a Client Services Manager A career at Cielo will give you the opportunity to work with the industry's smartest people and to take ownership of...
-
Client Servicing Executive
2 months ago
Bengaluru, India responsive media tech services Full timeEnd-to-end client engagement with low and high-priority accounts. - Creating customized & impactful presentations to showcase performance impact via QBRs or MBRs. - Managing & prioritizing Prospects Pipeline - in line with monthly/quarterly/yearly goals - Deliver against assigned quarterly new customer acquisition and revenue growth targets. - Devise ways of...