Professional, Facilities Management
1 month ago
Title
TS SUITE Community Lead
Business Unit
Integrated Facilities Management – Corporate Solutions
Reporting to
TS Suite Experience Delivery Head
Overall Role
The Community Lead plays a pivotal role in providing authentic service experiences that bond the relationship between JLL, TS and their guest.
As the Center head, they support the opening of the new office location and be responsible for the new office set-up making relevant improvements or changes as and where necessary. Oversee specialized in welcoming of C-Suite employees at the executive floor and their guest / clients with genuine hospitality and thoughtful services. Maintaining smooth operations by providing state of the art service support and execution of duties to the highest standards.
Duties responsibilities
What this job involves –
Site Operations
Strategize and oversee end-to-end operationalization of the table space C-suite offerings, ensuring top-notch hospitality experiences. Create a comfortable and welcoming environment for C-suite executives and their guests. Maintain up to date VVIP/visitor information to enhance agility in the workplace. Host and attend to VVIPs and their guests throughout their visit, ensuring the highest level of hospitality. Curate menus to meet the requirements of different business units and ensure high standards are met. Manage communication and feedback processes within the team. Support special events by managing servers and tea ladies and catering to the F&B (Food & Beverage) needs of C-suite employees and VVIPs. Manage vendors to provide first-class consumables for an enhanced space experience.Customer Services
Foster a sense of community and create happiness at work for our team, our client and their guest. Creating a welcoming environment for C-suite guest, VVIPs, internal & external customers by providing authentic, caring, and timely service. Govern and train team members to showcase and represent high level of hospitality while running the space Ensure grooming guidelines are set to ensure brand consistencyVisitor Management
Provide personable and seamless visitor registration services for the C-suite and VVIP guests Creating welcome packs for VVIP guest / visitors Plan and execute F&B during meetings and conferences with Server and Tea Ladies Ensure regulatory compliance in managing visitor access through clients Visitor Management Systems (VMS). Enhance safety and security of our client’s facility by management of visitor movement. Execute emergency response plan to ensure safety of client and guest when necessary.Concierge Services
Act as the bridge to concierge services with local expertise and insider knowledge. Manage transportations request from visitors and employees with Travel desk.Conference Meeting Room Booking
Assist & educate client to achieve optimization and efficiency for meeting room bookings. Enhance user comfort and services by efficient turnaround of meeting rooms. Plan experiences and community events with team members within and beyond the office, that unite people and inject fun into the workplace.Location:
On-site –Gurugram, HRIf this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
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Professional, Facilities Management
1 month ago
gurugram, India JLL Full timeTitle TS SUITE Community Lead Business Unit Integrated Facilities Management – Corporate Solutions Reporting to TS Suite Experience Delivery Head Overall Role The Community Lead plays a pivotal role in providing authentic service experiences that bond the relationship between JLL, TS and their guest. As the Center head, they...
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