Manager, Retail

3 weeks ago

Bengaluru, India Genpact Full time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
 
Inviting applications for the role of Manager, Retail - Order Management

As our Order Management Specialist, you will play a crucial role in PO Management, Fill rates and engaging various teams like Sales, Finance, Vendors etc. You will also be responsible for a variety of tasks, including:

Responsibilities
• Capturing Demand from multiple nodes and converting into logical orders.
• Troubleshooting in purchase processes and derivation of possibilities for enhancement
• Monitoring and evaluation of all order issues.
• Order tacking with various Fill rates.
• Process imports as well as export orders and the respective shipping processes with prioritization of different shipments.
• Ensuring an appropriate order flow with the compliance to organizational policies
• Cooperation with the finance department to resolve invoice and pricing issues.
• Management of communication with the sales department and customers.
• Monitoring and evaluation of all orders and sales processes as well as preparation of order reports.
• Inventory & Financial budget planning for ordering. (OTB, etc.).
• Responsible for min. required In-stock level at nodes.
• Knowledge of various replenishment parameters related to order placement
• Oversee & manage a team of planners

Qualifications we seek in you
Minimum Qualifications / Skills
• Bachelor's/ master’s degree in supply chain management, Business Administration, or a related field (preferred).
• Relevant & Proven experience in USA / North America retail inventory or replenishment management.
• Excellent communication, interpersonal, and organizational skills.

Preferred Qualifications/ Skills
• Degree in business administration, supply chain management or related field.
• Relevant Experience in similar field, retail industry experience is a plus.
• Detail-orientation and good analytical skills.
• Ability to communicate at different levels including client management.
• Good problem-solving as well as organizational skills
• Ability to both works effectively & manage a team 

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