Retail Store Manager
1 week ago
The ideal candidate will have an ability to manage the daily operations of the retail store and complete tasks related to inventory tracking, marketing and customer service.
They should be a confident salesperson and be able to share their best practices in order to onboard new employees.
This candidate must possess strong leadership skills and be able to assign duties to relevant employees in order to maintain the function of the store.
ResponsibilitiesHighly process oriented, detailed understanding of KPI's, P&L.Developing store strategies to raise customers' pool, expand store traffic and optimize profitabilityMeeting sales goals by training, motivating, mentoring and providing feedback to store staffEnsuring high levels of customers satisfaction through excellent serviceEducation
Post Graduation / Bachelor degree from a reputed university/collegeMS Office & proficiency in excel is a must
Skills
Knowledge of handling Retail Store OperationsSelling & customer serviceGood knowledge of Apparel ,Jewellery will be an added advantageMIS ReportingCommunication- Excellent spoken & written communication skills in English & regional languageComputer operating knowledgeGood knowledge of 'Point of Sale' system (POS)/ERP/SAPExcellent in Excel / spreadsheet
Experience
Minimum 4-5 years of relevant experience in front-end retail operations as Asst.
Manager/Store Manager. Preferably with an established Retail BrandExperience in handling customer queries & grievance handling
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