State Head-Car Loans

2 weeks ago


Kolkata, India IDFC FIRST Bank Full time

Role/ Job Title: State Head-Car Loans

Function/ Department :  Car Loans 

Roles & Responsibilities:

Lead the State business across Car Loan to expand revenue per existing customer. Guide distribution of X-sell products ensuring volume scale-up as per the defined targets Partner with the Digital Marketing team to increase customer penetration via digital medium. Build and nurture strategic partnerships across key dealers, OEMs, channel/product partners etc. to increase the penetration of entire portfolio. Improve the performance & quality of portfolio through regular monitoring and providing recommendations for course correction to the Product and Sales teams. Guide the Product team in Car Loans category to provide differentiated offerings and drive business growth. Work with business analytics team to identify potential for x-sell.

Secondary Responsibilities:

Create environment for team to focus on digital enablement to fulfil customer needs holistically. Drive initiatives to meet Bank's rapid growth targets.

Managerial & Leadership Responsibilities:

Mentor and coach senior team members to percolate ethos of customer centricity, innovation, compliance, and integrity. Create environment for team to focus on automation and digital enablement.

Key Success Metrics:

Disbursals, Growth metrics, File to disbursal conversion, Insurance penetration etc.

Education Qualification: 

Graduation: Any Graduation

Post-graduation: Any Post-graduation

Experience: 5 to 10 years of experience in Car Loans


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