Lead Engineer IT

3 weeks ago

Bengaluru, India Qualcomm Full time


Company:

Qualcomm India Private Limited

Job Area:

Information Technology Group, Information Technology Group > IT Engineering

General Summary:

As a member of the Engineering IT Secure Environments team (IP Protection team), you will be working in a project-based team that builds secure development environments designed to protect Qualcomms IP while also enabling engineering to get their work done. These environments span the globe and are designed with a diverse set of requirements and security controls. Technical lead for new HW Engg JV/ODC/3rd party engaements, responsible for leading the build of the new environment that implements current security controls and infrastructure architecture while meeting engineering requirements.Strong Linux and Windows system administration skills as well as the ability to interpret requirements to execute the required tasks constitute the core competencies of this role. Development of solutions, scripts and/or processes to automate the management and operations of these specific environments, services, tools and servers are required for long-term success. While this role is primarily project-based, it can include IT engineering services support, ticket queue management, and phone support as necessary. You will be working closely with the Hardware and Software Engineering design communities as well as IT peers. Building strong relationships with multiple global business partners will be key to your success. Interrupt driven situations that encompass various levels of urgency will provide exciting challenges in this role. There will be growth opportunities to learn new skills and further your career development.
Responsibilities: End-to-end support of deploying new secure engineering design environments in a global environment. Analysis of engineering workflows to facilitate the onboarding of new workloads and troubleshoot issues. Analysis of IT workflows and implementation of automation processes to improve IT efficiency. System level understanding of the large-scale compute environment. Design and implement new communication and support protocols with critical key departments and users. Ensure proactive oversight to identified assets and services on behalf of engineering. Establish collaborative partnerships with all IT and engineering teams involved. Manage multiple concurrent projects with strong communication and organization skills, largely independently.

Bachelor's degree and 10+ years IT-relevant work experience.
Proficient in Python or Perl scripting languages.
Experience working on Linux systems as an administrator.
Having Good knowledge in NFS, Vmware, Unix configuration management tools. Triaging Firewall networking issues.

Presentation skills, Excellent customer service skills
Experience working in EDA environments
Experience working in a large-scale global compute environment
Having Good troubleshooting knowledge in NFS, vmware, Networking, Firewall and other new technologies.

Minimum Qualifications:

• 4+ years of IT-related work experience with a Bachelor's degree.
OR
6+ years of IT-related work experience without a Bachelor’s degree.

Physical Requirements:
• Frequently transports and installs equipment up to 20 lbs.

Principal Duties and Responsibilities:

• Troubleshoots and debugs issues with networks, systems, and/or applications by completing complex root cause analyses, and escalates issues both internally and externally as needed. 
• Manages project priorities, deadlines, and deliverables with minimal supervision. 
• Adapts to significant changes and setbacks in order to manage pressure and meet deadlines independently. 
• Serves as escalation point from service desk to resolve advanced system and/or application issues by interfacing with users, other IT Engineers and vendors to resolve issues. 
• Seeks out learning opportunities to increase own knowledge and skill within and outside of domain of expertise. 
• Networks with colleagues within and outside of domain of expertise to gain insight, ideas, and connections. 
• Monitors overall availability and performance of computer operating systems and/or software applications to ensure customers can access necessary systems and/or applications. 
• Communicates with project lead via email and direct conversation to make recommendations about overcoming impending obstacles. 
• Leads documentation of technical issues that affect a project or other areas of an overall system. 
• Documents solutions and common processes. 
• Contributes to technical conversations with tech leads/managers and brainstorms possible strategies for project completion.

Level of Responsibility: 

• Working under some supervision. 
• Taking responsibility for own work and making decisions that are moderate in impact; errors may have relatively minor financial impact or effect on projects, operations, or customer relationships; errors may require involvement beyond immediate work group to correct. 
• Using verbal and written communication skills to convey complex and/or detailed information to multiple individuals/audiences with differing knowledge levels. Role may require strong negotiation and influence, communication to large groups or high-level constituents. 
• Having moderate amount of influence over key organizational decisions (e.g., is consulted by senior leadership to provide input on key decisions). 
• Using deductive and inductive problem solving is required; multiple approaches may be taken/necessary to solve the problem; often information is missing or incomplete; intermediate data analysis/interpretation skills may be required. 
• Exercising creativity to draft original documents, imagery, or work products within established guidelines. 

Applicants : Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail or call Qualcomm's toll-free number found . Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities.

Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.

To all Staffing and Recruiting Agencies :Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications.

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