Coordinator, Client Service

3 weeks ago


Mumbai, India Guidepoint Full time

Our Mumbai office is seeking a Coordinator to join our Client Service team. The Client Service team is the backbone of Guidepoint’s success. The team is responsible for efficiently delivering Guidepoint’s services to our clients around the world. We work to understand each client’s unique business questions and help them gain critical insights to stay informed and make better business decisions.

This is a fantastic opportunity to join a dynamic, fast-paced start-up environment to work on projects within multiple industry sectors.

If you are a research-oriented, goal-oriented and organized individual who enjoys learning new things, then this opportunity might be the one for you

What You’ll Do:

Responsible for scheduling telephone consultations for client service teams Coordinate with advisors to obtain responses, availability and confirm telephone consultations Leave messages and follow up with Advisors to expedite scheduling projects Maintain an updated status of client telephone consultations Update Advisors’ profiles as needed Qualify Advisors via questionnaire to confirm if they are appropriate for consultations Follow multiple work streams to help Project Managers organize client requests and track progress on projects Assist with ad-hoc requests

WHAT YOU HAVE:

Bachelor’s degree  1-3 years of previous work experience dealing in a high-call volume environment 1 year of experience with MIS / Data entry / MS Excel Previous project management experience strongly preferred Exceptional organizational skills with meticulous attention to detail Ability to prioritize and multi-task and to work under tight deadlines Flexibility to work long and unpredictable hours Proficiency in MS-Office, Outlook, and Google Suite Proficient in the use of the internet for research Demonstrated ability to communicate effectively and persuasively, both verbally and textually Demonstrated ability to work both in a team atmosphere and autonomously A desire to work in a fast-paced entrepreneurial environment 

What We Have:

Competitive compensation Employee medical coverage Central office location Entrepreneurial environment, autonomy, and fast decisions Casual work environment

About Guidepoint:

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.

Backed by a network of nearly 1.5 million experts, and Guidepoint’s 1,300 employees worldwide we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.

#LI-NK1

#LI-Hybrid


  • Client Coordinator

    4 weeks ago


    Kandivali, Mumbai, Maharashtra, India Client of Peoplelan LLP Full time

    **Job Summary**: As a Client Coordinator at Being Wealthy, you will play a crucial role in supporting our client services team to ensure clients receive outstanding support and assistance. You will work closely with senior client coordinators and managers to build and maintain client relationships, address inquiries, and facilitate the successful delivery of...


  • Mumbai, Maharashtra, India Cravin Ventures Pvt Ltd Full time

    Basically doing invoices for sale orders - sending them to clients - sending the clients payment links - recording the payments - booking the WeFast for orders - coordinating with courier and clients about delivery. Coordinate with the bakery kitchen about timely dispatches etc **Salary**: ₹20,000.00 - ₹25,000.00 per month **Benefits**: - Cell phone...

  • Service Coordinator

    4 weeks ago


    Mumbai, Maharashtra, India Wisecor service pvt ltd Full time

    Role Definition : Taking Ownership of Achieving Assigned Objectives **PRIMARY RESPONSIBILITIES** Effective Time Management Post Order Processing Efficient handling of Customer Complaints / Feedback Efficient Coordination with Service Team High Level of Inter Departmental Coordination & Co-operation **GENERAL RESPONSIBILITIES** Responsible for Order...


  • Mumbai, India Client of Accord Full time

    **Graduate** **Good English must** **MS Excel must** **Coordinating with Engineers &Technicians & Sending to various Sites** **Maintenance & Renewal of AMC Contracts for CCTV, EPBAX Boards & Office Automation Devices in various Offices & Societies** **Age below 32 years** **Payment Follow up** **2 to 4 years experience as a Service...


  • Mumbai, India Client of Accord Full time

    **Graduate** **Good English must** **MS Excel must** **Coordinating with Engineers &Technicians & Sending to various Sites** **Maintenance & Renewal of AMC Contracts for CCTV, EPBAX Boards & Office Automation Devices in various Offices & Societies** **Age below 32 years** **Payment Follow up** **2 to 4 years experience as a Service...

  • Client Servicing

    4 weeks ago


    Mumbai, India Vistaar Digital Communications Pvt Ltd Full time

    **Work location will be in Borivali, Mumbai office.** We are seeking a friendly, highly-skilled client services representative to make our clients feel valued and supported. In this role, your duties include fostering positive client relations, managing inquiries. Your duties will also include obtaining post-sales client feedback. **Client Services...


  • Mumbai, India Kapalin Insurance Broking Pvt Ltd Full time

    **Role & Responsibilities: - ** - Thoroughly understand clients' requirements and risks to offer the optimal insurance solution - Coordinate with Insurance Companies and Clients for Fire Insurance Claims. Marine Insurance Claims and GHI/Health Insurance Claims - Coordinate with other departments such as Underwriting, Claims, Operations etc. for completion...


  • Mumbai, India Arin Consultancy Full time

    Operations Mumbai _Mumbai Western Suburbs_ May 15, 2023 - May 15, 2024 Financial Services **Job Overview**: - **Office Location (Area) **Mumbai - **Min Required Experience (Years) **0 - **Max Required Experience (Years) **0 Job Purpose The role of Client Servicing Manager includes proactive planning and day to day management of client servicing...


  • Mumbai, India Addus Services LLP-Client Full time

    Provide hands on support with delivery of digital campaigns. - Build long term associations with global clients and ensure customer satisfaction. - Provide solutions by finding ways and means cutting across functions by understanding their business objectives. - Manage delivery through management of work flow, resource requirement and quality of output. - 1...

  • Client Servicing

    7 days ago


    Santacruz, Mumbai, Maharashtra, India SaffronBizz Solutions LLP Full time

    We have an excellent opportunity for the profile of Client Servicing **.** **Qualification**: Graduation **Experience**: 5+ years **Location**: Santacruz The Assistant Manager will work closely with the Client Servicing Manager to uphold high standards of customer satisfaction and retention. 1. Client Relationship Management: a. Build and maintain...

  • Client Servicing

    4 days ago


    Marol, Mumbai, Maharashtra, India Ace Smart Advertising Pvt. Ltd. Full time

    Are you passionate about providing exceptional client support? We're looking for a Client Service Executive to join our team. Responsibilities include addressing client inquiries, maintaining relationships, and coordinating with internal teams. Pay: ₹12,000.00 - ₹45,000.00 per month Schedule: - Morning shift Supplemental pay types: - Performance...


  • Mumbai, India IOS Relocations International Full time

    **Position - Team Lead - Operations ( Hotel Stays)** **Client Servicing** Provide clients with the best of the accommodation options as per the budget & location Ensure to pre-check the property & coordinate with service provider for all the services. Assist the client in organizing a comfortable stay right from check in to check out. Conduct quality...


  • Mumbai, India Mad Result Ventures Full time

    Position: Client Servicing Executive Location: Borivali ( W) Experience: 1-1.5 years **Job Summary**: **Key Responsibilities**: **Client Relationship Management**:Serve as the primary point of contact for assigned clients. Build and maintain strong relationships by understanding client needs and expectations. **Project Coordination**:Work closely with...


  • Mumbai, Maharashtra, India timesjobs Full time

    MANAGER CLIENT SERVICING Understand client requirements. Key Account Management, taking project brief & creating event objectives and deliverables for internal teams, New Client Acquisition. Coordinating with creative and operations team to on all the deliverables on the project.Graduate / Diploma in Event Management5 years


  • Mumbai, India Brandmaker333 Media Solutions Full time

    Education : Graduate Experience required 1 to 2 years of Client Servicing and Coordination Skill sets required Good communication skills Microsoft excel and power point presentation. Interest and understanding of media **Job Description**: Present clients with concept of designs and giving them advertisement solutions. Coordination with the operation and...


  • Mumbai, India The Brand Saloon Full time

    Looking for Client Servicing Executive at Brand Saloon with required roles and responsibilities (1 year experience from a Digital Marketing Agency experience) Mumbai Location (Work from office only) - Seek, process and execute client requests and product orders - Answer queries regarding product/ services, processes and if required direct them to the account...

  • Service Coordinator

    4 weeks ago


    Mumbai, Maharashtra, India goma proceess technologies pvt ltd Full time

    Service Coordinator: - Handle client inquiries and complaints about the company's products and services - Advocate for adequate, timely and cost-effective services - Respond to any issues that occur during the delivery of services - Coordination with Service engineers - Excellent communication and interpersonal skills **Salary**: ₹15,000.00 -...

  • Service Coordinator

    4 weeks ago


    Navi Mumbai, India CADETRONICS Full time

    Roles And Responsibility Managed service requests from clients, ensuring prompt and accurate assignment to the appropriate teams or technicians. Coordinated schedules, resources, and materials to meet service delivery deadlines, resulting in a 20% reduction in response time. Communicated regularly with clients to provide updates on service progress and...

  • Client Coordinator

    4 weeks ago


    Mumbai, India DBRE-AGEANCY Full time

    We are a Advertising company. Ageancy is the name of the company. DBRE India Pvt. Ltd. is one of our clients. We require a client co-coordinator to sit in our client office and connect with our Ageancy to ensure smooth operations. **Job Types**: Full-time, Volunteer **Salary**: ₹18,000.00 - ₹20,000.00 per month Schedule: - Day shift **Speak with the...


  • Mumbai, India Client of Accord Full time

    **B.Sc / Graduate** **Good in Computer** **MS Word & Excel must** **Good English must** **Sales Coordination** **Coordination with Factory, Warehouse, Transporters & Customers** **Sending Quotations to New & Existing Clients** **Follow up for payments & orders from clients** **Customer Service** **Experience with Lubricants / Petrochemical Industry...