Guest Service Supervisor

4 months ago


Shimla, India The Indian Hotels Company Limited Full time

Job Responsibilities


Role: Food & Beverage Supervisor

Reporting to: Restaurant Manager / F&B Manager

Job descriptions: -

F&B Supervisor is responsible to provide professional and customer focused service to the guests, ensuring their dining experience will become a memorable experience.

To be proficient in the History of the Specialty Outlets and act as an ambassador to it. To supervise a station and ensure that standards are maintained at all times. To personally coach, train and develop the F&B service team to ensure good food and beverage knowledge, perfect sequence of service delivery. To ensure the smooth preparation of the restaurant side-stations, mise-en-place and table set-ups as per outlets. To continuously collect feedback from guests and report it back to the Management. Work in close cooperation with the Kitchen and Stewarding as well as the Outlet Cashiers to ensure a smooth running operation. Ensure the proper appearance and grooming of assigned associates. Handle the welcome of arriving Guests and their seating through. Maintain a professional and friendly relationship with the outlet patrons to ensure their well-being. Well versed and knowledge in the outlet’s menu, promotional activities. Contribute to meet and maximize the monthly revenue budget for the respective outlet. To Handle special dietary requirements in a professional way and keep both Executive Chef and F&B Manager informed. To report any issue within the outlets to Housekeeping, Engineering or Security depending on its nature.  Comply with the hotel environmental, health and safety policies and procedures
Job Requirements

Role: Food & Beverage Supervisor

Reporting to: Restaurant Manager / F&B Manager

Job descriptions: -

F&B Supervisor is responsible to provide professional and customer focused service to the guests, ensuring their dining experience will become a memorable experience.

To be proficient in the History of the Specialty Outlets and act as an ambassador to it. To supervise a station and ensure that standards are maintained at all times. To personally coach, train and develop the F&B service team to ensure good food and beverage knowledge, perfect sequence of service delivery. To ensure the smooth preparation of the restaurant side-stations, mise-en-place and table set-ups as per outlets. To continuously collect feedback from guests and report it back to the Management. Work in close cooperation with the Kitchen and Stewarding as well as the Outlet Cashiers to ensure a smooth running operation. Ensure the proper appearance and grooming of assigned associates. Handle the welcome of arriving Guests and their seating through. Maintain a professional and friendly relationship with the outlet patrons to ensure their well-being. Well versed and knowledge in the outlet’s menu, promotional activities. Contribute to meet and maximize the monthly revenue budget for the respective outlet. To Handle special dietary requirements in a professional way and keep both Executive Chef and F&B Manager informed. To report any issue within the outlets to Housekeeping, Engineering or Security depending on its nature.  Comply with the hotel environmental, health and safety policies and procedures


  • Shimla, India IHCL Full time

    Job Responsibilities **Role: Food & Beverage Supervisor **Reporting to: Restaurant Manager / F&B Manager **Job descriptions: - ** **F&B Supervisor is responsible to provide professional and customer focused service to the guests, ensuring their dining experience will become a memorable experience. - To be proficient in the History of the Specialty Outlets...


  • Shimla, India The Indian Hotels Company Limited Full time

    Job Responsibilities Job Description:  Responsible to set up operating equipment and ensure to inspect linen, and condiments before the service.  Welcome the guests by greeting them as per the hotel standards. Responsible for food pick up and co-ordinate with the kitchen for special requests. Ensure to be familiar with all dishes on the menu. ...


  • Shimla, India IHCL Full time

    Job Responsibilities **Role: Food & Beverage Associate** **Reporting to: F&B Supervisor / Restaurant Manager **Job descriptions: -** - To look into the day to day reservations of the tables. - To make duty chart for waiters and allot sections to them. - To conduct daily briefings. - To ensure staff is well groomed and well informed. - To see that the food...


  • Shimla, India Indian Hotels Full time

    **Responsibilities**: **Role: Food & Beverage Associate** **Reporting to: F&B Supervisor / Restaurant Manager** **Job descriptions: - ** - To look into the day to day reservations of the tables. - To make duty chart for waiters and allot sections to them. - To conduct daily briefings. - To ensure staff is well groomed and well informed. - To see that the...


  • Shimla, Himachal Pradesh, India The Indian Hotels Company Limited Full time

    Job Title: Guest Service AssociateAt The Indian Hotels Company Limited, we are seeking a highly skilled and dedicated Guest Service Associate to join our team.Job Responsibilities:Set up operating equipment and ensure that all necessary items are in place before service.Welcome guests with a warm and personalized greeting, adhering to hotel...


  • Shimla, Himachal Pradesh, India The Indian Hotels Company Limited Full time

    Job Title: Food and Beverage SupervisorAt The Indian Hotels Company Limited, we are seeking a highly skilled and experienced Food and Beverage Supervisor to join our team. As a Food and Beverage Supervisor, you will be responsible for providing exceptional customer service, ensuring a memorable dining experience for our guests, and maintaining high standards...


  • Shimla, Himachal Pradesh, India The Indian Hotels Company Limited Full time

    Job Title: Guest Service AssociateAt The Indian Hotels Company Limited, we are seeking a highly skilled and dedicated Guest Service Associate to join our team.Job Responsibilities:Ensure that all operating equipment is set up and inspected before service to maintain high standards of quality and hygiene.Welcome guests with a warm and personalized greeting,...


  • Shimla, Himachal Pradesh, India The Indian Hotels Company Limited Full time

    Job Title: Food and Beverage SupervisorJob Summary:We are seeking a skilled Food and Beverage Supervisor to join our team at The Indian Hotels Company Limited. As a Food and Beverage Supervisor, you will be responsible for providing exceptional customer service, ensuring a memorable dining experience for our guests.Key Responsibilities:Supervise a station...


  • Shimla, Himachal Pradesh, India The Indian Hotels Company Limited Full time

    Job Title: Food and Beverage SupervisorJob Summary:We are seeking a skilled Food and Beverage Supervisor to join our team at The Indian Hotels Company Limited. As a Food and Beverage Supervisor, you will be responsible for providing exceptional customer service, ensuring a memorable dining experience for our guests.Key Responsibilities:Supervise a station...


  • Shimla, Himachal Pradesh, India The Indian Hotels Company Limited Full time

    Job SummaryWe are seeking a skilled Guest Service Associate to join our team at The Indian Hotels Company Limited. As a key member of our restaurant staff, you will be responsible for delivering exceptional customer service and ensuring a memorable dining experience for our guests.Key ResponsibilitiesSet up operating equipment and inspect linen and...


  • Shimla, Himachal Pradesh, India The Indian Hotels Company Limited Full time

    Job ResponsibilitiesAs a Guest Service Associate at The Indian Hotels Company Limited, you will be responsible for ensuring exceptional guest experiences. Your key responsibilities will include:Setting up operating equipment and inspecting linen and condiments before service.Welcome guests with a warm and personalized greeting, adhering to hotel...


  • Shimla, Himachal Pradesh, India The Indian Hotels Company Limited Full time

    Key Responsibilities:As a Food and Beverage Supervisor at The Indian Hotels Company Limited, you will be responsible for providing exceptional customer service and ensuring a memorable dining experience for our guests.Supervise a station and maintain high standards at all times.Coach, train, and develop the F&B service team to enhance their knowledge and...


  • Shimla, India The Lazy Dog Full time

    The Lazy Dog is a premier dining destination in Manali and Goa renowned for its eclectic mix of Indian, Bar, Asian, Pub, and International cuisines. We pride ourselves on delivering high-quality dining experiences in a beautiful, relaxing setting. Our commitment to excellence and innovation has made us a favorite among locals and tourists alike. *Job...


  • Shimla, Himachal Pradesh, India The Indian Hotels Company Limited Full time

    Job Description: At The Indian Hotels Company Limited, we are seeking a dedicated and skilled Guest Service Associate to join our team. This role is responsible for ensuring exceptional guest experiences in our restaurants and bars.Key Responsibilities:Set up and inspect operating equipment, linen, and condiments to maintain high standards of service.Welcome...


  • Shimla, Himachal Pradesh, India The Indian Hotels Company Limited Full time

    Job Title: Guest Service SupervisorJob Summary:The Guest Service Supervisor is responsible for providing exceptional customer service to guests, ensuring a memorable dining experience. This role involves supervising a station, maintaining standards, and coaching the F&B service team to deliver perfect service.Key Responsibilities:Provide professional and...

  • Hotel Receptionist

    2 months ago


    Shimla, India ANANT VILLAS SHIMLA HILLS Full time

    The Hotel Receptionist/Manager is responsible for ensuring the smooth operation of the hotel's front desk, providing excellent customer service, and managing the daily activities and staff. This role requires strong organizational skills, the ability to handle multiple tasks, and a professional demeanor. **Key Responsibilities**: - **Front Desk...


  • Shimla, India Regenta place shimla Full time

    We are looking for a Front Office Reservation to serve as our guests’ first point of contact and manage all aspects of their accommodation. Front Office Reservation responsibilities include registering guests, providing information about rooms and amenities, etc. **Responsibilities** Perform all check-in and check-out tasks. Inform customers about...

  • Front Desk Executive

    4 months ago


    Shimla, India The Hosteller Full time

    **Responsibilities** Job Responsibilities: Make a daily reservation count for arrivals and departures to direct actions in selling rooms/beds Register all incoming guests, ensuring that all pertinent information is obtained and recorded Ensure that all payments have been made by in-house guests Accept and record credit card, photo ID information and other...


  • Shimla, India Regenta place shimla Full time

    We are looking for a Front Office Reservation to serve as our guests’ first point of contact and manage all aspects of their accommodation. Front Office Reservation responsibilities include registering guests, providing information about rooms and amenities, etc. **Responsibilities** Perform all check-in and check-out tasks. Inform customers about...


  • Shimla, India Regenta place shimla Full time

    We are looking for a Front Office Reservation to serve as our guests’ first point of contact and manage all aspects of their accommodation. Front Office Reservation responsibilities include registering guests, providing information about rooms and amenities, etc. **Responsibilities** Perform all check-in and check-out tasks. Inform customers about...