Guest Service Supervisor
6 months ago
Job Responsibilities
**Role: Food & Beverage Supervisor
**Reporting to: Restaurant Manager / F&B Manager
**Job descriptions:
- **
**F&B Supervisor is responsible to provide professional and customer focused service to the guests, ensuring their dining experience will become a memorable experience.
- To be proficient in the History of the Specialty Outlets and act as an ambassador to it.
- To supervise a station and ensure that standards are maintained at all times.
- To personally coach, train and develop the F&B service team to ensure good food and beverage knowledge, perfect sequence of service delivery.
- To ensure the smooth preparation of the restaurant side-stations, mise-en-place and table set-ups as per outlets.
- To continuously collect feedback from guests and report it back to the Management.
- Work in close cooperation with the Kitchen and Stewarding as well as the Outlet Cashiers to ensure a smooth running operation.
- Ensure the proper appearance and grooming of assigned associates.
- Handle the welcome of arriving Guests and their seating through.
- Maintain a professional and friendly relationship with the outlet patrons to ensure their well-being.
- Well versed and knowledge in the outlet’s menu, promotional activities.
- Contribute to meet and maximize the monthly revenue budget for the respective outlet.
- To Handle special dietary requirements in a professional way and keep both Executive Chef and F&B Manager informed.
- To report any issue within the outlets to Housekeeping, Engineering or Security depending on its nature.
- Comply with the hotel environmental, health and safety policies and procedures
Job Requirements
**Role: Food & Beverage Supervisor
**Reporting to: Restaurant Manager / F&B Manager
**Job descriptions:
- **
**F&B Supervisor is responsible to provide professional and customer focused service to the guests, ensuring their dining experience will become a memorable experience.
- To be proficient in the History of the Specialty Outlets and act as an ambassador to it.
- To supervise a station and ensure that standards are maintained at all times.
- To personally coach, train and develop the F&B service team to ensure good food and beverage knowledge, perfect sequence of service delivery.
- To ensure the smooth preparation of the restaurant side-stations, mise-en-place and table set-ups as per outlets.
- To continuously collect feedback from guests and report it back to the Management.
- Work in close cooperation with the Kitchen and Stewarding as well as the Outlet Cashiers to ensure a smooth running operation.
- Ensure the proper appearance and grooming of assigned associates.
- Handle the welcome of arriving Guests and their seating through.
- Maintain a professional and friendly relationship with the outlet patrons to ensure their well-being.
- Well versed and knowledge in the outlet’s menu, promotional activities.
- Contribute to meet and maximize the monthly revenue budget for the respective outlet.
- To Handle special dietary requirements in a professional way and keep both Executive Chef and F&B Manager informed.
- To report any issue within the outlets to Housekeeping, Engineering or Security depending on its nature.
- Comply with the hotel environmental, health and safety policies and procedures
-
Guest Service Supervisor
6 months ago
Shimla, India The Indian Hotels Company Limited Full timeJob Responsibilities Role: Food & Beverage Supervisor Reporting to: Restaurant Manager / F&B Manager Job descriptions: - F&B Supervisor is responsible to provide professional and customer focused service to the guests, ensuring their dining experience will become a memorable experience. To be proficient in the History of the Specialty...
-
Guest Service Associate
5 months ago
Shimla, India The Indian Hotels Company Limited Full timeJob Responsibilities Job Description: Responsible to set up operating equipment and ensure to inspect linen, and condiments before the service. Welcome the guests by greeting them as per the hotel standards. Responsible for food pick up and co-ordinate with the kitchen for special requests. Ensure to be familiar with all dishes on the menu. ...
-
Guest Service Associate
2 months ago
Shimla, India IHCL Full timeJob Responsibilities **Role: Food & Beverage Associate** **Reporting to: F&B Supervisor / Restaurant Manager **Job descriptions: -** - To look into the day to day reservations of the tables. - To make duty chart for waiters and allot sections to them. - To conduct daily briefings. - To ensure staff is well groomed and well informed. - To see that the food...
-
Guest Service Associate Steward
2 months ago
Shimla, India The Lazy Dog Full timeThe Lazy Dog is a premier dining destination in Manali and Goa renowned for its eclectic mix of Indian, Bar, Asian, Pub, and International cuisines. We pride ourselves on delivering high-quality dining experiences in a beautiful, relaxing setting. Our commitment to excellence and innovation has made us a favorite among locals and tourists alike. *Job...
-
The Hosteller | Front Office Assistant | shimla
4 weeks ago
shimla, India The Hosteller Full timePosition: Front Desk Associate Duration: Full-timeDepartment: OperationsExperience: 0-1 years in the hospitality industryJob Brief:As a Front Desk Associate, the individual will play a crucial role in delivering an exceptional guest experience. This position serves as the first point of contact for guests, responsible for managing check-ins and...
-
Front Office Assistant
4 weeks ago
Shimla, India The Hosteller Full timePosition: Front Desk Associate Duration: Full-timeDepartment: OperationsExperience: 0-1 years in the hospitality industryJob Brief:As a Front Desk Associate, the individual will play a crucial role in delivering an exceptional guest experience. This position serves as the first point of contact for guests, responsible for managing check-ins and...
-
Front office assistant
4 weeks ago
Shimla, India The Hosteller Full timePosition: Front Desk AssociateDuration: Full-timeDepartment: OperationsExperience: 0-1 years in the hospitality industryJob Brief:As a Front Desk Associate, the individual will play a crucial role in delivering an exceptional guest experience. This position serves as the first point of contact for guests, responsible for managing check-ins and...
-
Hotel Receptionist
4 months ago
Shimla, India ANANT VILLAS SHIMLA HILLS Full timeThe Hotel Receptionist/Manager is responsible for ensuring the smooth operation of the hotel's front desk, providing excellent customer service, and managing the daily activities and staff. This role requires strong organizational skills, the ability to handle multiple tasks, and a professional demeanor. **Key Responsibilities**: - **Front Desk...
-
Front Office Reservation
7 months ago
Shimla, India Regenta place shimla Full timeWe are looking for a Front Office Reservation to serve as our guests’ first point of contact and manage all aspects of their accommodation. Front Office Reservation responsibilities include registering guests, providing information about rooms and amenities, etc. **Responsibilities** Perform all check-in and check-out tasks. Inform customers about...
-
Front Desk Executive
6 months ago
Shimla, India The Hosteller Full time**Responsibilities** Job Responsibilities: Make a daily reservation count for arrivals and departures to direct actions in selling rooms/beds Register all incoming guests, ensuring that all pertinent information is obtained and recorded Ensure that all payments have been made by in-house guests Accept and record credit card, photo ID information and other...
-
Front Office Reservation
6 months ago
Shimla, India Regenta place shimla Full timeWe are looking for a Front Office Reservation to serve as our guests’ first point of contact and manage all aspects of their accommodation. Front Office Reservation responsibilities include registering guests, providing information about rooms and amenities, etc. **Responsibilities** Perform all check-in and check-out tasks. Inform customers about...
-
Front Office Reservation
6 months ago
Shimla, India Regenta place shimla Full timeWe are looking for a Front Office Reservation to serve as our guests’ first point of contact and manage all aspects of their accommodation. Front Office Reservation responsibilities include registering guests, providing information about rooms and amenities, etc. **Responsibilities** Perform all check-in and check-out tasks. Inform customers about...
-
Housekeeping Gsa
6 months ago
Shimla, India Regenta place shimla Full timeWe are looking for a Room Attendant to join our team and provide excellent customer service to our hotel guests. Room attendant responsibilities include changing towels, making beds and cleaning bathrooms. You will also address clients’ queries and make sure our rooms are fully-stocked, clean and inviting at all times. If you’re interesting in...
-
Food & Beverage Incharge
6 months ago
Shimla, India IHCL Full timeJob Responsibilities **Job Description**: - Will be responsible for overall F&B Service operations and will achieve the financial, service and other related goals that have been set for the outlet through diligent and proactive management skills. - Work with team members in service and food preparation to minimize wastage and increase productivity and...
-
Front Office Associate
6 months ago
Shimla, India Regenta place shimla Full timeRegister guests and assigns rooms. Accommodates special requests whenever possible. - Assists in pre-registration and blocking of rooms for reservations. - Thoroughly understand and adheres to proper credit, check - cashing, and cash handling policies and procedures. - Understands room status and room status tracking. - Knows room locations, types of rooms...
-
Hotel Assistant
1 month ago
Shimla, India Mountains chain Travel Full timeJob Title: Hotel Assistant **Job Description**: Key Responsibilities: Greet and assist guests at the front desk, providing a welcoming experience. Handle check-ins and check-outs efficiently. Assist with guest inquiries and provide information about hotel services and local attractions. Maintain cleanliness and orderliness of public areas, including the...
-
Reservation Executive
6 months ago
Shimla, India hotel seven hills shimla Full timeManage and maintain accurate information in the reservation system. Ensuring guest requirements are met by liaising with hotel teams. Ensuring an efficient and professional service on all guest communication channels. Actively sell hotel facilities and promotions with a positive upselling approach. **Job Types**: Permanent, Fresher **Salary**: From...
-
Resort Admin
7 months ago
Shimla, India Paradigm Consultancies Full timeWE ARE HIRING Job designation: -Resort Admin Job location: -Shimla **Salary**: -25,000-35,000 per month Experience: - Total experience: -3 years of experience in administrative roles within the hospitality industry. - Minimum experience: -1-2 years of experience in administrative roles or related. Education: -Bachelor's degree in Business...
-
Assistant Chef
4 weeks ago
Shimla, India The Hosteller Full timeJob Title: Commi ChefLocation:Department: OperationsDuration: Full TimeExperience: 2 years in HospitalityJob Brief:Commi Chef will play a vital role in the kitchen, assisting in the preparation and cooking of a diverse range of dishes under the supervision of Head chef. This position is ideal for individuals passionate about culinary arts and eager to...
-
The Hosteller | Assistant Chef | shimla
4 weeks ago
shimla, India The Hosteller Full timeJob Title: Commi ChefLocation:Department: OperationsDuration: Full TimeExperience: 2 years in HospitalityJob Brief:Commi Chef will play a vital role in the kitchen, assisting in the preparation and cooking of a diverse range of dishes under the supervision of Head chef. This position is ideal for individuals passionate about culinary arts and eager to...