Relationship Manager
4 weeks ago
Job Description
A Position Overview
Position Title
Training Manager
Department
Agency Sales Training / Distribution Training
Level/ Band
301 - Assistant Manager
Role Summary :
Conducts training as per the defined levels by the assigned channel.manages and develops BAM/BM/Leader/Agents and executes training schedules for the assigned locations.
B Organizational Relationships
Reports To
Cluster Training Manager/r Training Manager
Supervises
Indirect: IRDA Training Institutes in the zone
C Job Dimensions
Geographic Area Covered
Stakeholders Internal
Agency Managers ,Branch Managers, Leader & Agents
External
IRDA Training Institutes , Suppliers
D Key Result Areas
Organization process
Key contributions
Critical Responsibilities
·Training as per assigned Channel
øAgency:
øBAM/BM
øPBA & BA
øNew License Agent/Premier Agent/Advisor
øManage the local training resources, training & Choreography schedule
Primary Responsibilities
·Delivering Induction Training and development workshop for New agents, New Generation premier Agents and existing Premier Agents to build their capabilities in selling skills to make them capable to prospect, Take new appointments, open new calls and close the call by handling objections.
·Delivering IRDA refresher Training with minimum 90% Pass%
·To announce monthly training & Choreography schedules by the 1st of every month
·Execute/Support in branch Choreography(Morning huddle/Graduation day/Monthly training etc)
·To ensure training records are maintained and updated regularly.
Risk
·Participate in risk mitigation plans, contingency planning, business continuity programs by executing and reporting within defined timelines. Highlight and recommend process gaps, flaws and process changes.
E Skills Required
Technical
§Training Skills and workshop delivery skill
§Product knowledge
§MS Excel/Power point
§Digital Skill
§Virtual Session
Behavioral
§Facilitation skill
§Team Management
§Leadership skills
§Communication skills
§Trainer observation skills
§Strategic Thinking
§Adaptability
Essential
Desired
Facilitation Skill
·
Interpersonal skills
·
Communication skills
·
Creative thinking skills
·
Teamwork Skills
·
Influencing skills
·
Relationship Building skills
·
Decision making skills
·
F Incumbent Characteristics
Essential
Desired
Qualification
§Graduation
AIII/ FIII most preferred for IRDA trainers profile.
Even Licentiate Pass of III also to be given preference.
Insurance qualification like LOMA etc. to be preferred.
Facilitation skill certification will be an added advantage
Experience
6 to 10 years of Sales/Training Experience
3 to 4 years of Training/Sales experience
Experience in Financial / Insurance sector desirable
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