Specialist, VMS Operations

3 months ago

Hyderabad, India 451 Discovery Comm. India Full time

Who We Are…

When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the bringing our characters to life, the bringing them to your living rooms and the creating what’s next…

From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

Your New Role:

As a Specialist, VMS (Vendor Management System) Functional Administration, you will be responsible for providing expertise in the administration and optimization of the VMS platform used for managing contingent workforce programs. Your role will involve supporting the day-to-day operations, collaborating with stakeholders, and ensuring the effective utilization of the VMS system to streamline contingent talent acquisition and management processes. 

Your Role Accountabilities:

·User Support and Training: Ensure VMS users receive timely and effective support, partnering with the Global Managed Services Provider (MSP) to troubleshoot issues and deliver training sessions to enhance user proficiency and adoption of processes.

·Keeping the documentation up to date, making sure that all documents are up to date with the process and is available to support end users.

·VMS Administration: Troubleshooting issues with the process or system itself, process user access management requests, system testing as needed, etc.

·Data Integrity and Reporting: Oversee data integrity within the VMS system, conducting regular audits, resolving discrepancies, and generating accurate reports to provide stakeholders with insights into contingent talent metrics and performance.

·Compliance and Security: Partner with IT to ensure compliance with data privacy regulations and adherence to security protocols within the VMS system, taking proactive measures to mitigate risks and protect sensitive information.

·Support System Optimization and Innovation: Continuously evaluate, optimize, and suggest opportunities for process automation, workflow improvements, and enhanced system functionality to increase efficiency and user satisfaction. Keep abreast of industry trends, best practices, and emerging technologies in VMS administration, contributing to the continuous improvement and innovation of the VMS program.

Qualifications and Experience:

·3+ years experience in VMS administration, vendor management, or related roles.

·Understanding of VMS functionality, integration and configuration

·Detail-oriented with exceptional organizational skills to ensure data accuracy and compliance.

·Excellent problem-solving and analytical abilities to troubleshoot system issues and drive improvements.

·Strong communication and interpersonal skills to effectively collaborate with stakeholders at all levels.

·Ability to manage multiple priorities, work under pressure, and meet deadlines.

·Proactive mindset with a focus on continuous improvement and innovation.

·Proficiency in Microsoft Office Software (like Excel).

·Fluency in English, written and spoken

·Experience in using VMS platforms, such as Beeline, Fieldglass, or similar systems preferred.

·Experience in using case management system, such as ServiceNow preferred.

How We Get Things Done…

This last bit is probably the most important Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.

Championing Inclusion at WBD

Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.

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