KC Program Senior Analyst

7 months ago

Navi Mumbai, India Maersk Full time
The Key Client Management team is part of the Maersk Sales & Marketing function. The Senior Analyst, KC Program Role within the Key Client Management Team is a key contributor in formulating, implementing, and monitoring the progress of Key Client portfolio at Maersk. The role reports into Lead – SCD, Sustainability & Key Client Management and is a key contributor towards logistics solution sales strategy & analytics for Maersk’s Key Clients

The role will involve working closely with CEN KCM Team, Key Client managers & account teams in the roll out of account management of the future through advanced sales analytics. The role will be primarily internal to Maersk but the individual may need to interact with external stakeholders like vendors and customers from time to time

The Senior Analyst, KC Program will work with the CEN KCM team to support the roll out of account management of the future. In this key role the team will look at the senior analyst to support the implementation & execution of set policies & procedures and streamline & standardize the performance reporting & communication

Key responsibilities of this role include data analysis, account management program performance reporting, competitive analysis and enabling account management process optimization –

Setup and share standardized analytical reports with the senior stakeholders to highlight focus areas Need minimum 4 years' work experience with excellent knowledge on Power BI Update of Must Win Battle performance, highlighting of red-flags, and monitoring of specific initiatives Create tools & frameworks to capture Profit & loss report basd on Return on capital expenditure (ROCE) for Key Clients across the region Monitoring & reporting account teams’ performance across the region based on set parameters for success Analyse business portfolio by designing performance dashboards and other business classification, selection and prioritization metrics Perform data mining activities of gathering and compiling data to make a thorough analysis and to extract the relevant information Analyse opportunities/threats, strengths/weaknesses within the account management set-up in accordance with the guidelines set by CEN KCMT Able to improve analytics and MIS processes

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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