Tele Sales Executive- Online Sales
4 weeks ago
Hi,
Greetings of the day
We require a young and dynamic Tele Sales Executive for online sales operation. Candidate having experience in telecalling and managing online customer queries related to our products and services. The candidate should be fluent in English and the local language and have good communication skills to close the sale.
Key Responsibilities:
Responsible to handle inbound & outbound calls and regular follow up on leads assigned.
Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers.
Selling wellness products over the phone and achieve the targeted sales numbers & value, set quality parameters
Understand the Customer requirements and Explaining the product features in detail and how to use the wellness packages.
Address all the issues / grievances of customers and provide the right customer experience.
Capture the insights from customer interactions and share it with the internal team.
Strictly adhere to the process requirements
Skill and Competencies required:
Functional
Business Knowledge Process Knowledge
Wellness Product Knowledge
Customer Orientation
Language skills English / Regional language
Telemarketing / Selling Skills
Basic computer skills MS Excel, Word
Behavioral
Values Integrity / Honesty / Respect
Communication Oral & Written skills / Listening
Executive Presence
Business / Telephone Etiquette
Influencing Skills
Empathy
Self-driven / Initiative
Ability to manage stress
Willingness to learn
Interested candidates can drop your updated resume @ hr@deepayurveda.com.
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