Process Developer

4 weeks ago

Gurugram, India Genpact Full time

With a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people. Now, we’re calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing., People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower. Welcome to the relentless pursuit of better.
Inviting applications for the role of PD, Credit Control
In this role, you will be responsible to Work closely with and within healthcare operations management team. You are to maintain, revise or develop workflow and reporting tools as needed (snapshots, dashboards, etc.)
Responsibilities
• Utilize workflow and reporting tools to ensure operational compliance and call out operational issues when vital
• Assist with operational quality review
• Develop and maintain understanding of applicable software packages
• Work with operational leadership to establish processes, procedures, and metrics to use for team or individual measurement
• Assist operational leadership with transitioning of new clients / projects
• Prioritize workload
• Prepare applicable reports and attend select meetings at request of management
• Mentoring and developing staff
• Develop an environment that cultivates continuous performance improvement
• Implement appropriate mechanisms to identify, understand and call out performance gaps and/or performance breakthroughs
• All other duties assigned to maintain Process Health and Hygiene
Qualifications
Minimum qualifications
• Graduate (in any stream)
• Relevant experience in OTC
• Excellent Interpersonal Skills
Preferred qualifications
• In –Depth Knowledge of providers, insurance, and US healthcare system
• familiarity with ICD-10, CPT-4, HCPCS, 1500 and UB04 and other appropriate medical terminology
• Familiarity with Medical Billing software
• MS-Office skills
• Analytical ability for reporting and dashboards, also requires heightened attention to detail to ensure accuracy in output
• Ability to multi-task and handle contending priorities and work with minimal direction

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