Process Developer-Collections

3 weeks ago


gurugram, India Genpact Full time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
We are inviting applications for the role of a Process Developer-Collections
If you're a working professional in OTC domain who have worked on SAP ERP- preferably in collections management and have a deep understanding of upstream and downstream of Collection/Exceptions, we're looking forward to interact and discuss this opportunity with you.
Responsibilities
· You shall be responsible for collection on past due invoices & invalid deductions on allocated portfolios via Email, phone calls etc.
· Responsible to respond to email /phone queries related to disputed invoice
· Research and analyze the disputes/deductions in ERP
· Follow-up with various departments to get supporting documents/ info for dispute/deductions resolution
· Find opportunities and recommend solutions for process and automation improvements
· Daily reporting of individual portfolios to track and monitor the past dues
· You should implement collections strategy to reduce the past due Research and resolve issues in a manner to expedite all cases in order to avoid any adverse customer impact
· You are a phenomenal teammate to process any adhoc request in a timely manner.
· Deliver quality customer service by researching and responding to all internal & external partners’ inquiries quickly, effectively and expertly
· Call out problems to senior staff members and or management as appropriate.
Qualifications we seek in you
Minimum qualifications
· Graduation in any stream
· Your are excellent in interpersonal skills
· You have Meaningful work experience
Preferred Qualifications
· Prior collections management experience shall be an added advantage



  • Gurugram, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we...


  • Gurugram, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we...


  • Gurugram, Haryana, India Triedge Solution Full time

    **Position: - ** Collection Process Executive **Key responsibilities**:Collection Process Executive **1. Work on customer feedback** **2. Work on resolving queries** **3. Keep records of customers** **4. Work on collection of non-payment of loans and EMI** **Other requirements** **2. Age limit: 18-30 years** **3. Immediate joiners preferred.** **Good...


  • Gurugram, Haryana, India Tanserv Business Process Pvt Ltd Full time

    B2B Collection Credit Control Accounts Receivable Tele collection Good communication **Salary**: ₹20,000.00 - ₹25,000.00 per month **Benefits**: - Internet reimbursement - Provident Fund Schedule: - Day shift Supplemental pay types: - Yearly bonus **Education**: - Bachelor's (preferred) **Experience**: - Technical support: 1 year...


  • Gurugram, Haryana, India Saaha HR Full time

    **Hiring||Executive-Collection Process||Unlimited Incentives||Req. must have Collection Experience (Min 3 months with salary slips) || Work life balance || Gurgaon.** **Hindi calling Process||Executive-Collection Process.** **Should have Experience in Collection Process** **Job description: -** 1. Collect overdue payment of personal loan by phone and...


  • Gurugram, Haryana, India Saaha HR Full time

    **Hiring||Executive-Collection Process||Unlimited Incentives||Req. must have Collection Experience (Min 3 months with salary slips) || Work life balance || Gurgaon.** **Hindi calling Process||Executive-Collection Process.** **Should have Experience in Collection Process** **Job description: -** 1. Collect overdue payment of personal loan by phone and...


  • Gurugram, Haryana, India Recruitment Hub Full time

    _**We are hiring for our client. Read the Job description carefully below - **_ Soft collection agent to assist our business with the recovery of outstanding payments from debtors. In this role, your duties will include communicating with customers via telephone and enacting payment plans that eliminate debt. Agent Responsibilities: - Collaborating on...

  • Manager - Collections

    3 weeks ago


    Gurugram, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we...

  • Manager - Collections

    2 months ago


    gurugram, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we...

  • Manager - Collections

    2 months ago


    Gurugram, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we...


  • gurugram, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we...

  • Collection Process

    2 weeks ago


    Gurugram, Haryana, India Triedge Solution Full time

    Title: Collection Process (Customer Support Executive) Location: Gurgaon **Job Description**: - **Key responsibilities**: **1. Work on customer feedback** **2. Work on resolving queries** **3. Keep records of customers** **4. Work on collection of non-payment of loans and EMI** **Other requirements** **2. Age limit: 18-35 years** **3. Immediate joiners...

  • PD Collections

    1 month ago


    Gurugram, India Genpact Full time

    With a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create...

  • PD Collections

    3 weeks ago


    Gurugram, India Genpact Full time

    With a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create...


  • Gurugram, India RELX India (Pvt) Ltd Els div Company Full time

    About the Role This role is responsible for managing collections activities in the country / business by providing local and global Collections Management Information. Effectively supports and collaborate with the Sales organization on all credit related matters. Ensure effective and efficient operational management – striving for operational...

  • Collection Executive

    3 weeks ago


    Gurugram, Haryana, India Rentickle Full time

    Rentickle is one of the largest & fastest growing companies in the online rental space & has served close to 100,000+ B2C and B2B consumers. Founded by two industry veterans, Amit Sodhi (ISB Hyd, Ex. Director-BD, HT Media) and Vineet Chawla (Ex. CEO, Hongkong Winalite Group), and funded by Singapore based investors, the Company has established...

  • Management Trainee

    2 months ago


    Gurugram, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we...

  • Management Trainee

    3 weeks ago


    Gurugram, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we...

  • Management Trainee

    2 days ago


    gurugram, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we...

  • Management Trainee

    2 months ago


    Gurugram, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we...