Application Performance Monitoring
2 months ago
- APM Engineer will work with AIOPS Product Owner, business operations teams, Application and Infrastructure support teams to participate in design and implementation of Digital Insights measurement framework that aligns business objectives and helps drive consistent, high-quality experience and engagement across digital channels.
- Partner with Product, Operations and infrastructure teams around Dynatrace to understand how the applications are deployed so we can effectively scale, evolve and support a broad range of use cases to deploy Dynatrace.
- Identify opportunities to exploit Dynatrace features to improve observability and monitoring.
- Groom application support teams on investigation and resolution of bottleneck in a critical service.
- Create high-scale, highly performant interactive visualizations (graphs, maps, charts) that help Operations better understand the story and health of our business applications and infrastructure.
- Employ expertise in performance monitoring tool alerts, dashboards, and data trend analysis in a monitoring tool to provides AlwaysOn alerting, metrics visualization, logs, and application tracing.
- Provide technical solutions to a wide range of difficult problems. Provide on-the-job training to application POCs and event management.
- Investigate and fix a production issue from a service Platform Engineering Services team owns.
- Ability to lead talented engineers in solving problems and also groom leaders.
Qualifications:
- 7+ years of experience in utilizing Dynatrace/SRE.
- 5+ years of experience utilizing two or more tools, including DataDog, Splunk, Kibana, Google Analytics etc.
- Experience with APIs performance monitoring tool alerts, dashboards, or data trend analysis in a monitoring tool
- Experience with recommending baseline monitoring thresholds and performance monitoring KPIs and SLAs.
- Experience with gathering and organizing large amounts of data to use for instrumentation into an Enterprise monitoring solution.
- Experience building and deploying applications on a third-party cloud provider (e.g. AWS, Azure, etc.)
- Experience with a queueing service such as Amazon SQS and/or Apache Kafka
- Experience with RDBMSs such as PostgreSQL or MySQL
- Experience with document/NoSQL databases/services such as MongoDB or ElasticSearch
- Experience with creating technical documentation.
- Ability to provide monitoring tool infrastructure recommendations.
- Experience as a System Reliability Engineer.
- Hands-on and technically savvy, you have experience helping teams launch applications into a complex production environment.
- Demonstrated ability to work collaboratively across the organization; strong technical and leadership skills, experience building and fostering strong working relationships
- Solid communication skills, attention to detail, strong presentation skills
- Experience with Analytics (Google, Adobe, MixPanel) design and interpretation is preferred.
- Understanding of user facing applications (mobile and web) is preferred.
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