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Technical Writer
3 days ago
Develops, proofreads, edits, formats, and helps push out concise copy and other related content
Performs analysis and testing of complex internal applications
Reviews and analyzes requirements and specifications to provide timely and meaningful feedback
Writes easy-to-understand user interface text, online help guides, knowledge bases, and user guides
Works with product team to obtain an in-depth understanding of product and documentation requirements
Creates Release Notes for every release to help prepare end-users for new features and updates
Ability to quickly grasp complex technical products and make them easily understandable by using text, images, and screenshots
Experience with document management systems
Experience using and documenting enterprise software for end-users, administrators, installers, or implementation engineers
Ensures risks and issues for delivery against goals are identified in a timely manner and properly communicated
Indicates areas of system impact and continuously communicates project status and needs
Researches and proactively recommends improvements for related tools and techniques
Must have:
Minimum of 2 years of experience as a Technical Writer
Bachelors Degree in English, Journalism, or a related field
Excellent oral and written communication skill
Active, task-oriented writing style
Ability to deliver plans against high-level strategies and goals
Team player that works well with others
Ability to work effectively, meet deadlines, and handle multiple projects
Familiar with agile software development process
Ability to think ahead and anticipate problems, issues, and solutions
Ability to introduce creative ideas to solving complex problems
Willingness to work in a fast-paced, creative, and highly collaborative environment
Ability to clearly communicate status to senior management team
Preferred:
Experience with MadCap Flare
Experience with Jira and Agile software methodologies
Experience with Technical Documentation and/or Systems
Experience with HTML or basic web development skills
Experience creating API documentation for .NET and other languages
Technical Writing certification
Process Improvement knowledge and/or experience
Experience with presenting information at meetings and technical forums
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