Technical Writer

4 weeks ago


Vadodara, India Civica Full time

Principal Accountabilities

Key Responsibilities and Duties:

• Understand product documentation requirements for new features and user stories to develop Documentation for internal developers, business analysts and customers

• Prepare well-structured drafts based on Civica templates and regulatory requirements.

• Take ownership to produce all product publications such as user guides, release notes, online help and training content.

• Liase with key stakeholders to create, review and verify information.

• Simplify complex technical descriptions into user friendly information while retaining the integrity of the product feature.

• Familiarise with the product application and document features independently with minimum supervision.

• Follow and adhere to release cycles.

• Follow internal writing guidelines and publishing process.

• Provide accurate and concise updates to Senior Tester / Product Owner / Project and or Test Manager.

• Build collaborative relationships within the Civica Group both internally and externally to the testing team and with partners. • Ensure that effective communication is maintained with team members on the same or related projects / product teams to build common goals and avoid misunderstandings.

• Create fresh, high-quality, and trendy documents and content.

• Comply with Civica’s ISO 9001 Quality Management System. • First class and above grade in bachelor's degree from a university of UGC accreted.


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