Technical Writer
1 week ago
Principal Accountabilities
Key Responsibilities and Duties:
• Understand product documentation requirements for new features and user stories to develop Documentation for internal developers, business analysts and customers
• Prepare well-structured drafts based on Civica templates and regulatory requirements.
• Take ownership to produce all product publications such as user guides, release notes, online help and training content.
• Liase with key stakeholders to create, review and verify information.
• Simplify complex technical descriptions into user friendly information while retaining the integrity of the product feature.
• Familiarise with the product application and document features independently with minimum supervision.
• Follow and adhere to release cycles.
• Follow internal writing guidelines and publishing process.
• Provide accurate and concise updates to Senior Tester / Product Owner / Project and or Test Manager.
• Build collaborative relationships within the Civica Group both internally and externally to the testing team and with partners.
• Ensure that effective communication is maintained with team members on the same or related projects / product teams to build common goals and avoid misunderstandings.
• Create fresh, high-quality, and trendy documents and content.
• Comply with Civica's ISO 9001 Quality Management System.
• First class and above grade in bachelor's degree from a university of UGC accreted.
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Technical Writer
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Technical Writer
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Technical Writer
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Technical Writer
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Technical Writer
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Technical Writer
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Technical Writer
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Technical Writer
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Technical Writer
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Technical Writer
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Technical Writer
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Jr. Graphic Designer
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