Director, Workforce Strategy

5 days ago

Kolkata, India 1000 Kyndryl, Inc. Full time

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.


The Role

We are seeking an AI and ML data scientist to drive the optimization of our workforce. This optimization will solve for the technical and other skills needed to provide value to our clients, the growth, development, and satisfaction of our workforce, contractual, legal, geographic and cost constraints. We seek to build a labor optimization engine that will take inputs from our strategic planning and forecasting, identify upcoming skills gaps in our workforce and recommend opportunities to upskill, hire, or engage temporary workers to fulfill our clients’ needs. We are seeking a leader who is eager to engage directly in the design and execution of these models.

Kyndryl is a global, largely remote company, where you join a group of 40 People and Workforce Analytics professionals and lead a team of data scientists and analysts. We are fast, flat, and focused: you will engage with senior leadership, a diverse group of HR professionals, fellow data scientists and analysts as well as business leaders to ensure our insights are both scientifically rigorous and aligned with our business goals.

Your work will directly influence our enterprise strategy and operations and impact tens of thousands of employees. As the Director, Workforce Strategy and Analytics you’ll be specifically responsible for:

Leadership and Team Management:

Lead, mentor, and manage a team of five (5) data scientists and analysts. Foster a fun, focused, collaborative, and innovative team environment. Set clear goals and expectations, providing regular feedback and performance evaluations.

Technical Expertise:

Utilize advanced data science techniques, including machine learning, statistical modeling, and optimization algorithms. Design and implement data pipelines, ensuring data quality and integrity. Develop and validate predictive models to optimize labor resources and improve operational efficiency.

Strategic Planning:

Collaborate with HR senior leadership and across the business to define and execute the workforce management strategy. Identify opportunities for process improvements and automation within workforce management. Monitor industry trends and advancements in data science to keep Kyndryl at the forefront of innovation.

Stakeholder Engagement:

Engage deeply with HR, operations, and leaders and data scientists within the business to understand their needs and ensure the labor optimization engine will drive Kyndryl’s success. Communicate complex technical concepts to technical and non-technical stakeholders alike. Engage, excite, and translate insights on workforce innovations to senior leadership.

Your Future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.


Who You Are

You’re good at what you do and possess the required experience to prove it. You have a growth mindset; keen to drive your own personal and professional development, and to support others in theirs. You take your work seriously and prioritize customer impact. Most importantly, you understand that the most successful teams trust and enjoy each other and are naturally inclusive in how you work with others. To be successful in this role you will have the following experience and skills:

Master's or Ph.D. in Data Science, Statistics, Computer Science, or a related field. 5+ years proven experience in a leadership role within data science or workforce management. 7+ years of proven experience in machine learning, statistical modeling, and optimization techniques, with proficiency in programming languages such as Python, R, or similar Graph analytics Excellent project management skills with a track record of delivering complex projects on time. Problem-solving and communication skills that will allow clear definition of business requirements in a complex and dynamic environment. Enthusiasm to engage with a truly delightful group of humans spanning multiple backgrounds, areas of expertise and geographies to reach alignment. Bonus points for professional services experience, familiarity with workforce management software and tools and knowledge of labor laws and regulations.


Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.


What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

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