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Key Account Coordinator

4 months ago

Patna, India 2coms Full time
We are hiring candidates with a minimum of 1 year of experience in E-Learning Industry. 

About The Company:
Our Client is a leading provider of education-infrastructure solutions, powering the education ecosystem to deliver inspired learning outcomes.

Designation: Key Account Coordinator
Must Have: Should have minimum 1 year of experience in any domain
Qualification: Minimum Graduate
Experience: Min 1 year
Location: Bihar/Patna

RequirementsHis base location would be Shimla.
Preferably Male because of extensive travel requirements.
Prefer Male candidates.

Responsibilities:
  • Develop and manage portfolios of around 100 schools.
  • Help schools with a successful implementation of digital classrooms
  • Coordinating across teams to get the job done.
  • Driving product adoption & ensuring delightful experience for the schools via training online and offline, one-on-one calls, and nudges for key actions
  • Observing key health indicators of customers (NPS, CSAT, Content Usage, Session Length etc.) and taking necessary actions to improve them
  • Knowing the product & schools’ main use-cases in-depth and assisting the schools
  • Collate customer feedback and provide inputs to improve them.
  • Goes without saying, good communication skills and will do whatever it takes to get the job done: happy and satisfying customers.


BenefitsWe will hire him on Contract period of 1 year.
Salary Range- 20k to 22k(per month) + travel Allowances.