Regional Debt Manager-Central Settlements

5 months ago

Thane, India IDFC FIRST Bank Full time

Role/Job Title : Regional Debt Manager-Central Settlements

Function/Department : Retail Assets

Job Purpose: 

The role bearer has the responsibility to manage a team and co-ordinate the operational recovery activities for maintaining credit portfolio of the assigned region. It entails administering corporate policies and procedures and ensuring the front-end delinquencies are minimized. The role bearer is required to establish relationships inside and outside of the organization on opportunities to create value and has end to end collection responsibility for recovery of the assigned product contributing to the larger organizational objectives of the bank. This is a critical role that has a direct impact on the financial institution's budget planning.

Roles & Responsibilities:

The Key role of the RCM of Central settlements is to drive:

Overall Settlements- Ensure cases settled within the defined TAT and above 95% To ensure negotiation on 100% of cases To negotiate increase in value of the initial offer To drive collections on the agreed settlement value To drive key performance input measures like customer contractability, Login adherence and schedule management To ensure cost of operations within the budget Close coordination with stakeholders To prepare and share daily weekly performance dashboards with internal and external stakeholders. To monitor and drive team performance. To coach and share timely feedback with team members To drive governance and hygiene To have weekly governance meeting with the Field RCM's and keep them appraised on the settlement performance. To monitor customer complaints and ensure priority closure of complaints. To monitor the team’s performance and manage the end-to-end performance management cycle. Timely hiring to ensure right thresholds are met to maximize process output.

Education Qualification:  

Graduation: Any Graduate

Experience : 10 to 18 years of relevant experience in Collections- Tele Calling Unit

  • Debt Collection Agent

    2 hours ago

    Thane, India Daivik Associates Pvt. Ltd. Full time

    Company name: - Daivaik associates pvt ltd our salary package is 15k-20k-( Fix Salary) job profile: - Collections Recovery (DRA) Working Hours: - 10:00- 7:00 Week off: - Sunday Location: - Interview Location - Thane / Job Location - Turbhe Account Monitoring: Review and manage accounts with outstanding debts, ensuring records are...

  • Debt Recovery Agent

    6 months ago

    Thane, India ALLSET BUSINESS SOLUTIONS Full time

    Job Title: Debt Recovery Agent - Collections Location: Ghansoli (Mahape), Linden **Responsibilities**: Execute write-off procedures for non-performing loans. Address and resolve Non-Performing Assets (NPAs). Conduct effective negotiations with customers for settlements. Ensure documentation compliance and accuracy. Generate and analyze recovery...

  • International Bpo

    6 months ago

    Thane, India Evertiz Solutions Full time

    Job Title: Senior Debt Settlement Advisor (Work From Office) Location: Mahape Navi Mumbai Department: FINANCIAL CONSULTING - KNOWLEDGE PROCESS OUTSOURCING Reporting Authority: TEAM LEADER / MANAGER - OPERATIONS working days - Monday - Friday Timings - 9PM - 6AM (US Shift) Job Purpose: The Senior Debt Settlement Advisor plays a pivotal role in our...

  • Regional Training Manager

    4 months ago

    Thane, India Aditya Birla Group Full time

    Key Result Areas KRA (Accountabilities) (Max 1325 Characters)Supporting Actions (Max 1325 Characters)KRA1Training Delivery and ExecutionDeliver the planned training sessions for the designated teams, spanning across Induction, Refreshers, Skill Builders, Assessments and Product / Process / Policy updates Create and publish monthly training calendars for...

  • Tele Collection Officer(Mira Road, Mumbai)

    4 months ago

    Thane, India Werize Full time

    **Role Description** - Create plans and strategies for collecting debts. - Adhering to financial laws on the regulation of debt collection. - Contact and communicate effectively with debtors by phone to negotiate and implement debt recovery plans. - Search publicly available databases to track down people who default on debt. - Negotiate settlements to...

  • International Debt Collection Process

    2 months ago

    Thane, India Epicenter Technologies Pvt. Ltd Full time

    **Responsibilities**: - **Debt Collection**: Contact customers to recover overdue payments for third-party clients, adhering to company policies and legal guidelines. - **Customer Interaction**: Communicate effectively with customers, addressing concerns and negotiating payment plans where necessary. - **Payment Processing**: Ensure smooth collection...

  • Tele Calling Executive

    6 months ago

    Thane, India Firststep Placement Services Full time

    Their responsibilities include developing payment plans, locating debtors in order to begin the recovery process, and negotiating debt payments. They may also be required to negotiate payment settlements on recoverable debt **Salary**: ₹10,000.00 - ₹20,000.00 per month Schedule: - Monday to Friday - Night shift Ability to commute/relocate: - Thane,...

  • Third Party Collection

    6 months ago

    Thane, India GrownowHR Full time

    **Job description** 1st Party US Credit Card Collections Process. Developing payment plans, locating debtors (US Customers) in order to begin the recovery process, and negotiating debt payments. To negotiate payment settlements on recoverable debt. Minimum 1 year of International Bpo (Sales/Collections/Retentions/Upgrades) experience is Mandatory for 3rd...

  • Senior Specialist-Accounting

    6 months ago

    Thane, India IDFC FIRST Bank Full time

    Role/Job Title:  Senior Specialist-Accounting & Settlement Function/ Department:  Centralised Control Unit Job purpose: As part of the Retail Operations team, individuals must Prepare and organize supporting documentation for reconciliations and, he and she must have Excellent work ethics and research skills coupled with the ability to handle...

  • Regional Manager

    2 months ago

    Thane, India Citizen Industries Limited Full time

    Regional Manager position in Sales and Business Development Business Development through lead generations. Exhibition & Promotional Activities Appointing & Maintaining Dealers & Distributors Network Identifying and visiting potential new customers, new segments including cold calling and personal visits in the region. Maintaining Business Relationship with...

  • Regional Service Delivery Lead

    4 months ago

    Thane, India Siemens Limited Full time

    "We at Smart Infrastructure , a trusted partner of Siemens Ltd. is one of the top tier global suppliers of products, systems, solutions, and services for the efficient, reliable, and intelligent transmission and distribution of electrical power. We are also responsible for the development and extension of an efficient and reliable power infrastructure.  ...

  • Business development manager

    1 week ago

    Thane, India Evonik Full time

    Job title : Business Development Manager - India RegionReporting to : Head of Regional Development - India RegionEntity : Evonik IndiaWork Location : ThanePurpose of the Position -Support profitable growth and strategic development of Evonik in Asia Pacific (focus: India)Identify & explore new business opportunities in alignment with businesses and...

  • Business Development Manager

    1 week ago

    Thane, India Evonik Full time

    Job title : Business Development Manager - India RegionReporting to : Head of Regional Development - India RegionEntity : Evonik IndiaWork Location : ThanePurpose of the Position -Support profitable growth and strategic development of Evonik in Asia Pacific (focus: India)Identify & explore new business opportunities in alignment with businesses and...

  • DMart - Treasury Manager

    2 weeks ago

    Thane, India Avenue Supermarts Ltd - DMART Full time

    Qualification :- CA/CMA/MBA FinanceExperience :- 3 - 9 yrs- Monitor daily fund position of various Bank accounts and plan for funding of payment and other business requirements including surplus investment- Drive new and innovative banking structures and payment automation for Host to Host implementation, Centralization of payment and collection- Compliance...

  • Regional Business Excellence Manager

    6 months ago

    Thane, India Siemens Limited Full time

    Siemens Real Estateis the real estate service provider at Siemens and has overall responsibilityforthe group's real estate business. Wemanage the portfolio and operate the buildings, including allservices relating to real estate. We areresponsible for real estate disposal and manage allconstructionprojects throughout Siemens, thus ensuring that the use of...

  • Business Development Manager

    1 week ago

    Thane, India Evonik Full time

    Job title : Business Development Manager - India Region Reporting to : Head of Regional Development - India Region Entity : Evonik India Work Location : Thane Purpose of the Position - Support profitable growth and strategic development of Evonik in Asia Pacific (focus: India) Identify & explore new business opportunities in alignment with businesses and...

  • Business Development Manager

    1 week ago

    Thane, India Evonik Full time

    Job title : Business Development Manager - India RegionReporting to : Head of Regional Development - India RegionEntity : Evonik IndiaWork Location : ThanePurpose of the Position -Support profitable growth and strategic development of Evonik in Asia Pacific (focus: India)Identify & explore new business opportunities in alignment with businesses and...

  • Business Development Manager

    7 days ago

    Thane, India Evonik Full time

    Job title : Business Development Manager - India RegionReporting to : Head of Regional Development - India RegionEntity : Evonik IndiaWork Location : ThanePurpose of the Position -Support profitable growth and strategic development of Evonik in Asia Pacific (focus: India)Identify & explore new business opportunities in alignment with businesses and...

  • Telecaller - Malayalam & Telugu

    4 months ago

    Thane, India Collekto Full time

    Job Title: Collection Telecaller Job Summary: Key Responsibilities: - Make outbound calls to customers to collect payments and resolve billing issues - Negotiate payment plans and settlements with customers - Update customer accounts and records accurately - Meet and exceed monthly collection targets - Provide excellent customer service and maintain...

  • Customer Support

    6 months ago

    Thane, India TEAMWORK SOLUTIONS Full time

    **Job Description: Customer Service/Collections Specialist** **Company**: Leading BPO in Mumbai/Thane **Location**: Mumbai, Thane **Shift Timings**: 6:30 PM to 3:30 PM **Work Schedule**: 2 rotational week offs **Transport Services**: - Centralized pick-up and home drop - Transport reimbursement for Mumbai location. **Required Experience**: - Minimum...