Analyst,SaaS Delivery

5 months ago

Bengaluru, India Oracle Full time
Resource would play a vital role in running development and support projects for Oracle Fusion HCM (Talent Management, security, Core HCM))/Fusion customers and should have experience in working on development, support of CEMLIs and Implementation (Waterfall or Agile methodology) The job involves working with customers in different time zones and resource should be flexible to work in shifts including night shifts Resource should be able to independently work on customer issues Functionally good in Fusion Talent Management, Security and Core HCM Resource should be able to investigate, analyze, design and develop solution for enhancements/developments related to Fusion Talent Management/Security/Core HCM Resource should be able to identify the impact of patches and determine functional and technical steps required to minimize the disruption to business  Report progress/status/risk/issues on development at regular basis. Resource should be able to manage the complete development pipeline and manage the scope, time and cost and deliver Fusion Talent Management/Security/Core HCM modules Resource should be able to lead the support team in Incident and Problem Management and come up with innovative solutions in short span of time. Resource should be able to understand customer requirements/user stories and implement practical solutions.  Resource should have Good knowledge of business processes and application setups and the impacts of one setups to another.

Personal Attributes

Self driven and result oriented Strong problem solving/analytical skills Strong customer support and relation skills Effective communication (verbal and written) Focus on relationships (internal and external) Strong willingness to learn new things and share them with others Influencing/negotiating Team player Customer focused and customer facing skills Confident and decisive Values Expertise (maintaining professional expertise in own discipline) Enthusiasm Flexibility Organizational skills Values and enjoys coaching/knowledge transfer ability Values and enjoys teaching technical courses

Other essential skills

Experience in understanding customer requirement. Good knowledge of business processes and application setups Customer facing Lateral thinking Time Management Good Functional expertise on Fusion SaaS applications Knowledge of performance tuning is a plus. OCI Certified / ITIL Foundation Certification in IT Service Management / Six Sigma.

Your Qualifications

The candidate should have 2 or more years of experience in Oracle products primarily in the Technical area and also desire to have Functional knowledge as well . 

Skills  - Fusion SaaS Techno-functional skills in Fusion HCM (Fusion Talent Management/Security/Core HCM modules) Technical Skills  - SQL, PL/SQL, HCM Extracts, BI/OTBI Reports

Ready to work in shifts including night shift. The role will be based in Bangalore / Hyderabad.

Career Level - IC3

Resource would play a vital role in running development and support projects for Oracle Fusion HCM (Talent Management, security, Core HCM))/Fusion customers and should have experience in working on development, support of CEMLIs and Implementation (Waterfall or Agile methodology) The job involves working with customers in different time zones and resource should be flexible to work in shifts including night shifts Resource should be able to independently work on customer issues Functionally good in Fusion Talent Management, Security and Core HCM Resource should be able to investigate, analyze, design and develop solution for enhancements/developments related to Fusion Talent Management/Security/Core HCM Resource should be able to identify the impact of patches and determine functional and technical steps required to minimize the disruption to business  Report progress/status/risk/issues on development at regular basis. Resource should be able to manage the complete development pipeline and manage the scope, time and cost and deliver Fusion Talent Management/Security/Core HCM modules Resource should be able to lead the support team in Incident and Problem Management and come up with innovative solutions in short span of time. Resource should be able to understand customer requirements/user stories and implement practical solutions.  Resource should have Good knowledge of business processes and application setups and the impacts of one setups to another.

Personal Attributes

Self driven and result oriented Strong problem solving/analytical skills Strong customer support and relation skills Effective communication (verbal and written) Focus on relationships (internal and external) Strong willingness to learn new things and share them with others Influencing/negotiating Team player Customer focused and customer facing skills Confident and decisive Values Expertise (maintaining professional expertise in own discipline) Enthusiasm Flexibility Organizational skills Values and enjoys coaching/knowledge transfer ability Values and enjoys teaching technical courses

Other essential skills

Experience in understanding customer requirement. Good knowledge of business processes and application setups Customer facing Lateral thinking Time Management Good Functional expertise on Fusion SaaS applications Knowledge of performance tuning is a plus. OCI Certified / ITIL Foundation Certification in IT Service Management / Six Sigma.

Your Qualifications

The candidate should have 2 or more years of experience in Oracle products primarily in the Technical area and also desire to have Functional knowledge as well . 

Skills  - Fusion SaaS Techno-functional skills in Fusion HCM (Fusion Talent Management/Security/Core HCM modules) Technical Skills  - SQL, PL/SQL, HCM Extracts, BI/OTBI Reports

Ready to work in shifts including night shift. The role will be based in Bangalore / Hyderabad.

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