Telesales Manager-IT Solutions and Advertising

3 weeks ago


Pune, India Samyojak Consultancy Services Full time

JobOverview

We are seeking anexperienced Telesales Manager for an IT solutions and advertisingcompany. As a Telesales Manager you should be able to address anycustomer queries and handle complaints. Also you will beresponsible for setting monthly and yearly sales targets.

JobResponsibilities:

  • Responsiblefor managing the telesales team and assisting junior staff.
  • Set process training telesales team and dailyreporting .
  • Writing sales scripts and customeranswer sheets.
  • Implementing sales strategies.
  • Monitoring the performance of telesales team.
  • Setting daily weekly and monthly sales target.
  • Setting daily calling target 8. Maintainingcustomer relationship.
  • Handling customercomplaints.
  • Compiling and presenting salesreports.
  • Lead / Prospect Generation.
  • Generating Appointments through telesales teamfor field sales.
  • Tele calling for CustomerFeedback Testimonial Business Generation.
  • Goodunderstanding of CRMsoftware.

JobRequirements:

  • BBA/MBAor Any Graduate
  • Having 3 years of experiencein Telesales or relevant field.
  • Good TeamHandling skills.
  • Good understanding of CRMsoftware.
  • Good written and verbalcommunication skills
  • Previous experienceworking as a telesales manager Strong managerial and sales skillsLeadership Skills.
  • Customer coordinationConflict Managementskills.

Location:Pune


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