Technical support Executive
1 month ago
Job Overview
Technical Support Executive role at Mazenet Solutions - Full-Time position in Hyderabad, ideal for Freshers with less than 1 year of experience. Join a team of dedicated professionals in the IT service industry.
Qualifications and Skills
- Cloud Computing
- Technical Support
- Customer Service
- Google Workspace
- Strong communication skills
- Excellent Troubleshooting abilities
Roles and Responsibilities
- Provide technical support to customers via phone, email, or chat
- Troubleshoot and resolve technical issues effectively and efficiently
- Collaborate with internal teams to ensure prompt issue resolution
- Document customer interactions and solutions for future reference
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