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ServiceNow Developer

2 months ago

Bengaluru, India NR Consulting - India Full time
Job Title: Service now Developer (ITSM)
Experience:5-10 years
Location: Bangalore/ Pan India
Job Description:
- Hands-on expertise in implementing ITSM Applications such as Incident Management, Problem Management, Change Management, Knowledge Management, and Service Catalogs.
- Strong understanding of ITIL processes.
- Proficient in handling client requirements, providing solutions, and knowledge sharing within ServiceNow.
- Experience working with various ServiceNow components including service requests, Business Rules, Client Scripts, UI Policies, UI Scripts, UI Actions, UI Pages, Script Includes, and Access Control Lists.
- Familiarity with email notifications, inbound actions, reports, gauges, and home pages.
- Worked on integrations using REST API and SOAP.
- Experienced in creating Catalog Items, Record Producers, and user guides.
- Skilled in creating and customizing complex workflows and custom workflow activities.
- Knowledgeable about Web services and REST.
- Proficient in debugging issues and fixing them.
- Experience with scheduled jobs, events, and triggers to manage business needs and handle background work.
- Proficient in managing ServiceNow data using Import Sets and Transform Maps.
- Created email notifications in ServiceNow.
- Developed service catalogs to fulfill various business requirements.