E-commerce executive
5 months ago
Company Overview
Gamut HR Solutions is an emerging HR consulting firm headquartered in Hyderabad, with a team of 2-10 employees. We specialize in connecting job seekers with the right opportunities. Our focus is on creating a streamlined hiring process for both employers and candidates. More information can be found on our website: Gamut HR Solutions.
Job Overview
We are looking for a dedicated E-commerce Executive to join our team at Gamut HR Solutions. This is a full-time, junior-level position based in Hyderabad. The ideal candidate should have between 1 to 3 years of relevant work experience in managing e-commerce platforms and product catalogs.
Qualifications and Skills
- E-commerce platforms management (Mandatory skill): Candidate should have hands-on experience in managing various e-commerce platforms for seamless operations.
- Product catalog (Mandatory skill): Experience in creating and maintaining a comprehensive product catalog with accurate details.
- Product listing (Mandatory skill): Proficiency in listing products on different e-commerce platforms effectively.
- SEO knowledge: Understanding of basic SEO principles to enhance product visibility and searchability.
- Analytical skills: Ability to analyze sales data and metrics to drive performance improvements.
- Customer service: Strong skills in handling customer queries and resolving issues promptly.
- Communication: Excellent verbal and written communication skills to interact with internal teams and external clients.
- Problem-solving: Ability to troubleshoot issues related to e-commerce operations and provide effective solutions.
Roles and Responsibilities
- Manage and update the product catalog across various e-commerce platforms to ensure accurate information.
- List new products while optimizing titles, descriptions, and images to maximize visibility and sales.
- Monitor and analyze sales data to identify trends, opportunities, and areas for improvement.
- Coordinate with the marketing team to implement promotional strategies and advertising campaigns.
- Resolve customer inquiries and issues promptly to maintain high levels of customer satisfaction.
- Ensure the timely fulfillment of customer orders and coordinate with logistics providers for smooth operations.
- Conduct market research to stay updated on industry trends and competitor activities.
- Assist in developing and deploying new e-commerce processes and systems to enhance efficiency.
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