Real Estate Tela caller

1 month ago

Hyderabad, India PLANET GREEN INFRA PVT. LTD. Full time

Responsibilities of a Tele caller:

Experience: 0-1 years

  1. Making Outbound Calls: Tele callers are responsible for making outbound calls to potential clients to introduce them to the company's properties and to set up appointments for property viewings.
  2. Qualifying Leads: Tele callers should be able to determine the level of interest of the potential client and whether they are a qualified lead. They should also be able to assess the client's budget and their buying requirements.
  3. Scheduling Appointments: Tele callers are responsible for scheduling appointments with clients for property viewings and follow-up calls. They should be able to coordinate with the sales team to ensure that appointments are confirmed, and that all necessary information is provided to the client.
  4. Maintaining Customer Database: Tele callers should be able to maintain an accurate database of customer information, including their contact details, property interests, and the status of their enquiries.
  5. Handling Objections: Tele callers should be able to handle objections effectively and provide solutions to any concerns the client may have. They should also be able to negotiate with clients and close deals.
  6. Providing After-sales Support: Tele callers are responsible for providing after-sales support to clients, including answering any questions they may have and following up with them after the sale.
  7. Reporting and Analytics: Tele callers should be able to provide regular reports on their calls, appointments, and sales. They should also be able to analyze their performance and make improvements based on the data they collect.

skills:

  1. Communication Skills: Good communication skills are essential to establish a rapport with clients, explain the features and benefits of the property, and address any objections they may have.
  2. Sales Skills: Tele callers should have a good understanding of sales techniques and be able to close deals effectively. They should also be able to handle rejection and continue to maintain a positive attitude.
  3. Customer Service Skills: Tele callers should be friendly, patient, and understanding when dealing with customers. They should be able to address any concerns and provide solutions in a timely manner.
  4. Product Knowledge: Tele callers should have a good understanding of the properties and their features, as well as the local real estate market. They should be able to answer questions about the properties and the buying process.
  5. Time Management: Tele callers should be able to manage their time effectively and prioritize their calls based on the level of interest from the customer.
  6. Organizational Skills: Tele callers should be able to keep track of their calls, follow-ups, and appointments. They should also be able to maintain accurate records of customer interactions.
  7. Adaptability: The real estate market is constantly changing, and tele callers should be able to adapt to new developments and technologies. They should be able to learn new sales techniques and stay up to date with the latest trends in the industry.

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