Sr Manager
3 weeks ago
Broad outline of the Role
Designation: Senior Manager - Transition
Transition Experience: 10 – 15 years
Role: Customer Facing
Location: Pune/Chennai
Roles & Responsibilities (New Opportunities)
New opportunities (RFP/RFI/RFQ response and inputs):
Understand the opportunity details in general and transition scope in particular. Work within the transition opportunity scope to provide transition solution, plan, framework, etc... Define the approach to transition planning and execution. Develop transition pricing (CIS) assumptions and provide inputs on overall Programme budgets. Lead the transition related discussion with client/partners during opportunity presentation/discussion, BAFO, etc Manage internal team’s (Sales, Pre-Sales, Delivery) expectations from Transition.
Roles & Responsibilities (Transition):
Skillset and Capability
Skillset & Capability
Extensive experience in transition management and leadership of complex, large-ticket deals and Managed Services, preferably in Telecom domain Managed end-to-end large ticket transitions of more than 100+ FTE and revenue size in excess of $50M across multiple geographies Excellent programme and project management experience, including management of global, distributed teams in a complex matrix organization Proficient in using and adopting various project management tools techniques and applications Leadership qualities, should be able to lead and manage project teams, internal stakeholders, TCTS Leadership and client stakeholders, Effective and persuasive communicator, excellent communication skills are mandatory and non-negotiable, should be able to communication with CxO level stakeholders from client as well as TCTS Conflict management skills Extensive experience in change management, process design, knowledge transfer design, operating model design and implementations Strong business partnering skills enabling collaboration across internal functions Consistency in producing desired results under duress and time constraints Ability to influence key organizational and client stakeholders – thought process, experience and approach A high level of drive, ability to work independently and deal effectively with dynamic situations, ambiguity and change
Education & Experience
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