Manager

Found in: Talent IN C2 - 2 weeks ago


Hyderabad, India IKS Health Full time

Responsibilities

. Manage a team of - Quality Experts 

. Enable business to deliver high quality and faster outcomes and maintain the quality SLA’s 

. Adhere to quality framework and ensure timely completion of audits, reports and analysis 

. Identify and lead Lead Lean Six Sigma / Continuous Improvement projects 

. Drive Ideation to invite potential ideas for improvement 

. Help team achieve core deliverables (PKT’s, Audits, Team Meetings, etc) 

. Drive internal and client calibrations 

. Maintain and present / discuss process and business performance dashboard with internal and external stakeholders including but not limited to senior management 

. Perform end to end business diagnostic analysis to dissect to identify potential risks, gaps and areas of improvement 

. Work with cross functions (Operation, Training and others) to make action plans and drive the same to achieve better results 

. Plan and coordinate for resource planning and QA framework execution 

. Initiate and execute remediation plans resulting in better business performance

Qualifications / Eligibility: 

. Graduate in any discipline 

. US Healthcare background with Experience into Revenue Cycle Management preferred with expertise in at least two functions (AR, Eligibility and Benefits Verification, Authorization, Payment Postings, Billing) 

. Trained / Certified Lean Six Sigma Green Belt / Black Belt 

. Minimum years in the team management role 

. Working knowledge of QC tools and FMEA / Risk assessment


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