Food and Beverage Service Executive
6 months ago
To be committed and dedicate time, effort and attention to offering a food product, which in quality and presentation reflects the vision and brand personality of the hotel To supervise and coordinate business activities in Food & Beverage Service To consistently monitor F&B cost and recommend pro-active action to enhance the profitability of the Food & Beverage department.
RESPONSIBILITIES
Supervise and oversee the restaurant operation to maintain service standards Check on guests’ satisfaction levels and properly handle feedback and follow-up Perform opening and closing duties as assigned Assist F&B management in conducting daily shift briefings to update and disseminate relevant information to restaurant employees Assist in employees’ development, counselling and resolving staff conflict Report any complaints, incidents or any other irregularities to F&B management Ensure that operating equipment is maintained and service and storage areas are kept safe and clean Maintain quality control for all food served Train new employees and provide ongoing training for restaurant staff Manage the work schedules of restaurant’s staff To ensure that guests receive the attention and service they require Perform trainer tasks and conduct training for restaurant staff as assigned by F&B management To motivate, coach and project a positive attitude at all times Attend P&L meetings Assist other Food & Beverage Outlets in their operations within peak times when needed Carry out any other duties as and when assigned by the F&B management
QUALIFICATIONS
Minimum 2-3-year experience in a luxury hotel or resort and well trained in F&B operations Ability to perform under pressure Proficient in English communication and experience with MICROS system
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