Executive in Food and Beverage Service
3 weeks ago
Drive excellence in food and beverage operations at AMAN
- To be committed and dedicate time, effort, and attention to offering a food product that reflects the hotel's vision and brand personality.
- To supervise and coordinate business activities in Food & Beverage Service, ensuring seamless guest experiences.
- To consistently monitor F&B costs and recommend pro-active actions to enhance profitability.
RESPONSIBILITIES
- Supervise restaurant operations to maintain service standards, ensuring guest satisfaction.
- Monitor guest feedback and handle complaints effectively.
- Perform opening and closing duties as assigned, maintaining a smooth operational flow.
- Assist F&B management in conducting daily shift briefings to update employees on relevant information.
- Support employee development, counseling, and conflict resolution.
- Report any complaints, incidents, or irregularities to F&B management.
- Maintain safe and clean service areas, ensuring operating equipment is properly maintained.
- Ensure quality control for all food served.
- Train new employees and provide ongoing training for restaurant staff.
- Manage staff work schedules, ensuring adequate coverage.
- Provide exceptional guest service, ensuring guests receive the attention they require.
- Perform trainer tasks and conduct training as assigned by F&B management.
- Motivate and coach staff members, promoting a positive attitude.
- Attend P&L meetings to discuss financial performance.
- Support other Food & Beverage outlets during peak periods, as needed.
QUALIFICATIONS
- Minimum 2-3 years of experience in luxury hotels or resorts, with expertise in F&B operations.
- Ability to perform under pressure, ensuring seamless service delivery.
- Proficient in English communication and experience with MICROS system.
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