Executive in Food and Beverage Service

3 weeks ago


Jaipur, Rajasthan, India AMAN Full time
POSITION OVERVIEW

Drive excellence in food and beverage operations at AMAN

  • To be committed and dedicate time, effort, and attention to offering a food product that reflects the hotel's vision and brand personality.
  • To supervise and coordinate business activities in Food & Beverage Service, ensuring seamless guest experiences.
  • To consistently monitor F&B costs and recommend pro-active actions to enhance profitability.

RESPONSIBILITIES

  • Supervise restaurant operations to maintain service standards, ensuring guest satisfaction.
  • Monitor guest feedback and handle complaints effectively.
  • Perform opening and closing duties as assigned, maintaining a smooth operational flow.
  • Assist F&B management in conducting daily shift briefings to update employees on relevant information.
  • Support employee development, counseling, and conflict resolution.
  • Report any complaints, incidents, or irregularities to F&B management.
  • Maintain safe and clean service areas, ensuring operating equipment is properly maintained.
  • Ensure quality control for all food served.
  • Train new employees and provide ongoing training for restaurant staff.
  • Manage staff work schedules, ensuring adequate coverage.
  • Provide exceptional guest service, ensuring guests receive the attention they require.
  • Perform trainer tasks and conduct training as assigned by F&B management.
  • Motivate and coach staff members, promoting a positive attitude.
  • Attend P&L meetings to discuss financial performance.
  • Support other Food & Beverage outlets during peak periods, as needed.

QUALIFICATIONS

  • Minimum 2-3 years of experience in luxury hotels or resorts, with expertise in F&B operations.
  • Ability to perform under pressure, ensuring seamless service delivery.
  • Proficient in English communication and experience with MICROS system.


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