Food and Beverage Service Manager
4 weeks ago
Job Title: Food and Beverage Service Manager
Job Summary:
We are seeking a highly skilled Food and Beverage Service Manager to join our team at AccorHotel. As a key member of our hospitality team, you will be responsible for ensuring exceptional service standards are met in our restaurant and banquet areas.
Key Responsibilities:
- Assist in greeting and seating guests in a timely and efficient manner.
- Maximize sales opportunities through knowledge of products and suggestions.
- Ensure orders are taken clearly and accurately to facilitate smooth service delivery.
- Supervise the team in providing quality service to guests, ensuring their requests are attended to and exceeded.
- Serve food and beverages to guests in a professional and courteous manner.
- Participate in daily briefings and monthly meetings to discuss service standards and areas for improvement.
- Promote restaurant specialties and serve in accordance with established standards.
- Maintain a clean and organized working environment, adhering to health and safety protocols.
- Be approachable and helpful to guests requiring assistance.
- Coach and train team members to deliver consistent service and meet Fairmont Brand standards.
Requirements:
- Projects a professional image at all times through personal presentation and interpersonal skills.
- Understands luxury guest expectations and strives to exceed them.
- Excellent verbal and written communication skills.
- Ability to work weekends and public holidays as part of the job role.
- Hold a Food Hygiene certificate.
Working Environment:
This role is based in a fast-paced restaurant environment, requiring the ability to multitask and work under pressure.
What We Offer:
As a Food and Beverage Service Manager at AccorHotel, you will have the opportunity to develop your skills and career in a dynamic and supportive environment.
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