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Customer Support with German languageRemote work
4 days ago
Abouttheproject:
Provideservices for an American San Franciscobased company operating anonline marketplace for short and longterm homestays andexperiences. The company acts as a broker and charges a commissionfrom each booking. It is the most wellknown company for shorttermhousingrentals.
KeyResponsibilities:
- Providefriendly and ef cient service to thecustomers
- Help the clients with doubtsquestions issues and lastminuterequests
- Receive calls from customers contactvia mail and chat is also possible
- Investigateidentify and escalate issues appropriately by prioritizing urgentand sensitivematters
Requirements:
- Fluentlevel of German language (C1)
- Communicativelevel of English language (B2)
- Excellentcommunication and negotiation skills
- Ability towork in a fastpaced environment
- Positiveattitude and a teamplayer
Whatyou will gain:
- FullTime Contract with a Greek Employer
- Salary:1200 Euros Gross x 14 months
- Performance Bonusof up to 10% of the base salary
- Monthlylanguage bonus: 50 gross per month
- 500 grossanniversary bonus
- 300 voucher for the companysservices every 6 months
- Indefinitecontract
- Paid holidays at higher ratesaccording to Greek law
- Fully remote work systemfrom anywhere in Greece
- All of the workequipment will be sent to you
- Relocationsupport for those wanting to relocate toGreece
- Daily meal voucher in Up HellasMastercard
- Private health insurance (Dental andOptical Careincluded
german,communication,customersupport
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