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Technical Writer

6 months ago

Chennai, India HappyFox Full time

As a Technical Writer at HappyFox, you will create engaging, SEO-optimized content and comprehensive product documentation. You will collaborate with various teams to ensure high-quality, informative materials that support business objectives and enhance user experience.

Responsibilities:

Content Creation: Ideate and produce engaging and informative content, including blogs, articles, and social media copies that resonate with the target audience.Research: Conduct in-depth research on industry trends and competitor content to maintain a competitive edge and enhance content quality.Collaboration: Work closely with the marketing team to develop content strategies that align with business objectives and support lead generation goals.SEO Optimization: Optimize content for SEO and readability to improve search engine visibility and user engagement.Visual Content: Collaborate with designers to create high-quality infographics that complement written content.Product Documentation: Develop and maintain comprehensive product documentation, including solution articles, user guides, online help content, and release notes.Feature Documentation: Collaborate with product managers to understand new features and product updates, and develop effective documentation.Brand Consistency: Ensure all content adheres to brand voice and style guidelines.

Requirements:

3-6 years of experience in content writing and technical documentation, preferably within a SaaS company.Excellent written and verbal communication skills.Strong knowledge of content and technical writing best practices, standards, and guidelines.Familiarity with content management systems (CMS).Strong collaboration skills and the ability to work effectively across cross-functional teams.