Guest Service Associate- Food

1 month ago


Mumbai, India Accor Full time

Company Description

Job Description
Perform opening/closing side duties as assigned and set all tables according to standards and procedures Deliver F&B services in accordance to departmental standards and procedures Check on table setting, cleanliness and side station preparation as per work station assigned prior to the start of operation Greet all patrons warmly upon arrival at the door and escort them to the table Ensure that all food & beverage are served according to service standard Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP) Pick up and serve food and beverage orders. Ensure that food and beverage are served promptly to the guests once they are ready, such that they arrive at the patrons’ table at the correct temperature Try to remember individual patron’s names and their preferences to extend a personalized service Up-sell and promote food and beverage offers at every available opportunity in order to maximize sales revenue. Cross sell other dining venue when outlet is full Thank all patrons for patronizing the outlet upon their departure Clear and tidy up tables after the departure of the patrons as quickly as possible to the stewarding area Collect food and beverage supply requisition, ensure that the stock collected is as per requisition Report any complaints, incidents or other irregularities to management

Assist other Food & Beverage outlets with their operations during peak times or when Required.

Maintain complete knowledge of all F&B services, contents & preparation methods, outlets and hotel services/features Be well versed in hotel fire & life safety/emergency procedures Attend all briefings, meetings and trainings as assigned by management Report for duty on time wearing clean and complete uniform at all times Maintain a high standard of personal appearance and hygiene at all times Perform other reasonable duties assigned by the Management of the Hotel
Qualifications

Bachelor's Degree in Hospitality Studies or Diploma. 


Additional Information

Your team and working environment:
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture
Note: Customization may be included for any specific local or legislative requirements, such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.



  • Mumbai, India MoSahay Associate Full time

    Job Title: Guest Service Associate Company: PVR INOX Cinema Hall Location: MUMBAI(E) **Salary**: Freshers with Normal Graduation - 20,000 INR per month Freshers with Hotel Management Background - 22,000 INR per month Job Summary: As a Guest Service Associate at INOX Cinema Hall, you will play a crucial role in providing exceptional guest experiences...


  • Mumbai, Maharashtra, India MoSahay Associate Full time

    The **Guest Service Associate (GSA)** is responsible for providing exceptional customer service to guests, ensuring their stay is memorable and pleasant. The GSA will handle all aspects of guest check-in and check-out, answer inquiries, and manage reservations. A background in hotel management is essential to understand the operational and service-oriented...


  • Mumbai, Maharashtra, India FAIRMONT Full time

    Job DescriptionWe are seeking enthusiastic and service-oriented individuals to join our dynamic team as Food and Beverage Guest Service Associates. In this role, you will be an integral part of our Food and Beverage team, responsible for delivering exceptional service to our guests while ensuring their dining experiences are nothing short of...


  • Mumbai, India FAIRMONT Full time

    Job DescriptionWe are seeking enthusiastic and service-oriented individuals to join our dynamic team as Food and Beverage Guest Service Associates. In this role, you will be an integral part of our Food and Beverage team, responsible for delivering exceptional service to our guests while ensuring their dining experiences are nothing short of...


  • Mumbai, Maharashtra, India Accor Full time

    Company Description Fairmont Hotels & Resorts is where the intimate equally coexists with the infinite – an unrivaled portfolio of more than 90 extraordinary hotels where grand moments of life, heartfelt pleasures and personal milestones are celebrated and remembered long after any visit. Since 1907, Fairmont has created magnificent, meaningful and...


  • Mumbai, India Accor Full time

    Company Description Fairmont Hotels & Resorts is where the intimate equally coexists with the infinite – an unrivaled portfolio of more than 90 extraordinary hotels where grand moments of life, heartfelt pleasures and personal milestones are celebrated and remembered long after any visit. Since 1907, Fairmont has created magnificent, meaningful and...


  • Mumbai, Maharashtra, India Concept Hospitality Pvt Ltd Full time

    **Position Title**: Guest Service Associate (F B Service) **Department**: F B Service **Grade**: S -III **Responsible to**: F B Manager, Outlet Manager, Senior Captain/Captain, Team Leader **Job Summary**: The Guest Service Associate in the F B Service department, reporting to the Senior Captain/Captain, plays a crucial role in ensuring guest...


  • Bandra East, Mumbai, Maharashtra, India MoSahay associate pvt ltd. Full time

    Guest service associate exp: - Fresher package: - 22k communicate with guests with good manner **Job Types**: Full-time, Fresher Pay: ₹18,000.00 - ₹20,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift Supplemental pay types: - Performance bonus Ability to commute/relocate: - Bandra East, Mumbai,...


  • Mumbai, Maharashtra, India MoSahay associate pvt ltd. Full time

    Guest service associate experiance : frescer skill: - Good english communication required from Hostel management sector. **Job Types**: Full-time, Fresher Pay: ₹18,000.00 - ₹20,000.00 per month **Benefits**: - Health insurance Schedule: - Day shift Supplemental pay types: - Performance bonus **Education**: - Bachelor's...


  • Mumbai, India Transient HR Solutions Pvt Ltd Full time

    **we are having an opening for a Guest Service Associate position for PVR-INOX Movie Theatres in Mumbai & Thane Area.** **Please find the JD**: **Position: Guest Service Associate - Operations** **Qualification: Graduate / Bachelor’s Degree in Hotel Management / Any Specialization in F&B or hospitality or Aviation related field** **Experience: Fresher /...


  • Juhu, Mumbai, Maharashtra, India MoSahay associate pvt ltd. Full time

    Guest Relationship Associate Exp: - Hotel management (Fresher) salary: 18k-20k A professional responsible for providing front desk assistance to guests in hotels or other similar hospitality establishments. Pay: ₹18,000.00 - ₹20,000.00 per month **Benefits**: - Health insurance Schedule: - Day shift - Monday to Friday **Experience**: - total...


  • Bandra East, Mumbai, Maharashtra, India MoSahay associate pvt ltd. Full time

    Guest Service Associate Exp: Hotel management sector fresher Package: 16000-18000 Customer query handling and delight each and every customer by giving best services. **Job Types**: Full-time, Fresher Pay: ₹16,000.00 - ₹18,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift - Rotational shift Supplemental...


  • Bandra West, Mumbai, Maharashtra, India PVR INOX Limited Full time

    Service Associates - Full timer Job Purpose: Serves customers by providing product and service information; resolving product and service problems. **Duties**: - Servicing guests in Restaurant, Box Office & Auditorium - Greeting and registering the guest - Deliver outstanding customer service to our guests - Must have the ability to multi-task - Should be...


  • Mumbai, Maharashtra, India Svenska Design Hotel Full time

    Job DescriptionThe Guest Service Associate Front Office is responsible and accountable for all operations in relation to the Guest Relations section whilst on duty.All duties and tasks performed are to be procedurally correct, timely and consistently, effective and efficient work practices and guest service standards, that the guests' first and last...


  • Bandra East, Mumbai, Maharashtra, India MoSahay associate pvt ltd. Full time

    Qualification: Diploma /Degree in hotel management(fresher) Age :21-25yr salary: - 16k-18k The Guest service associate is about in charge of daily box office operations, phone and reception duties ,ticketing systems ,theatre volunteers and general office assignments as needed. Pay: ₹16,000.00 - ₹18,000.00 per month **Benefits**: - Health...

  • Guest Service Associate

    15 minutes ago


    Bandra East, Mumbai, Maharashtra, India MoSahay associate pvt ltd. Full time

    Qualification: Diploma /Degree in hotel management(fresher) Age :21-25yr salary: - 16k-18k The Guest service associate is about in charge of daily box office operations, phone and reception duties ,ticketing systems ,theatre volunteers and general office assignments as needed. Pay: ₹16,000.00 - ₹18,000.00 per month **Benefits**: - Health...


  • Mumbai, Maharashtra, India Marriott International, Inc Full time

    **Job Number** 24031665 **Job Category** Food and Beverage & Culinary **Location** The Westin Mumbai Powai Lake, #2 & 3B Near Chinmayanand Ashram, Mumbai, Maharashtra, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Serve food courses and alcoholic beverages to guests. Set tables...


  • Bandra West, Mumbai, Maharashtra, India PVR INOX Limited Full time

    Service Associates - Full timerJob Purpose: Serves customers by providing product and service information; resolving product and service problems.Duties: Servicing guests in Restaurant, Box Office & Auditorium Greeting and registering the guest Deliver outstanding customer service to our guests Must have the ability to multitask Should be able to work in...


  • Mumbai, Maharashtra, India Radisson Mumbai Andheri MIDC-Food & Beverage Full time

    CONSTITUENTS Guests EmployeesINDICATORS OF SUCCESS Financial (Outlet, Revenue, Average Check). Customer Satisfaction and loyalty goals (Medallia Score, Comment Cards, annual quality review).AREAS OF RESPONSIBILITYEnsures customer satisfaction by courteously greeting customers and promptly escorting them to their seats:Presents menus, suggests cocktails...


  • Mumbai, India Saya Grand Full time

    Ensure to provide proficient and professional Food Beverage service to the guests by meeting and also exceeding their expectations. - Welcome the guests by greeting them as per the standards. - Any matter which may affect the interests of **hotel **should be brought to the attention of the Management - Respond to customer queries by resolving issues in a...