Manager NLP/ITC

4 months ago


Gurugram, India Evalueserve Full time
Elevate Your Impact Through Innovation and LearningEvalueserve is a global leader in delivering innovative and sustainable solutions to a diverse range of clients, including over 30% of Fortune 500 companies. With presence in more than 45 countries across five continents, we excel in leveraging state of-the-art technology, artificial intelligence, and unparalleled subject matter expertise to elevate our clients' business impact and strategic decision-making. We have 4,500+ talented professionals operating across 45 countries, including India, China, Chile, Romania, the US, and Canada. Our global network also extends to emerging markets such as Colombia, the Middle East, and the rest of Asia-Pacific. Recognized by Great Place to Work® in India, Chile, Romania, the US, and the UK in 2022, we offer a dynamic, growth-oriented, and open culture that prioritizes flexible work-life balance, diverse and inclusive teams, and equal opportunities for all. 

AboutInnovation and Technology Centre (ITC)

OurInnovation and Technology Centre specializes in creating modular solutions tomeet clients' specific needs. As a member of the team, you will have theopportunity to develop and implement digital products, platforms, and toolsspecifically designed for research, analytics, and data management domains. Weare at the forefront of technological advancements, and our AI efforts rely onour larger platform called AI for Research and Analytics (AIRA).

What you will be doing at Evalueserve: 

·Buildingand implementing advanced machine learning (ML) and deep learning (DL) algorithmsand models

·Guidingthe team in applying natural language processing (NLP)techniques to problems such as text classification, text summarization,questions and answers, information retrieval, knowledge extraction, and designof conversational bots by using traditional and generative AI techniques

·Contributingto the design and development of enterprise-grade generative AI applications,including but not limited to advanced RAG, VDB optimization, LLM evaluation, andfinetuning

·Designingand developing a practical and analytical approach while maintaining a focus on aspectssuch as data quality and availability, feasibility, scalability, and turnaroundtime

·Understandingand validating business requirements from the technical standpoint

·Assessingplans and resource allocation to support product development and other initiatives

·Deliveringprojects on time with high quality and within budgets

·Delegatingprojects to team members

·Coaching /mentoring the team to deliver high-quality solutions

·Fosteringopen communication across teams and with businesses and clients

·Escalatingissues on time at the right forums

·Usingproblem-solving skills to provide insights to resolve issues and escalations 

What we’re looking for:·At leasta bachelor’s / master`s degree in computer science, information systems,statistics, mathematics, or a related field

·Strongunderstanding of data science processes, such as data investigation, cleaning,minimal viable models, and nuances related to the deployment and enhancement

·More than10 years of experience in NLP, ML, and DL

·Overthree years of experience in NLP solutioning and architecture design

·More thanone year of experience in generative AI application development at the productionlevel

·Demonstratedability in developing NLP / ML / DL / generative AI project solutions

·Hands-onexperience and deep theoretical expertise in NLU, NLP, NLG and common NLPalgorithms and DL architectures such as Transformers, BERT, word2vec, FastText,and ELMO

·Hands-onexperience in building and handling product-level delivery of knowledge graphs,ranking algorithms, recommendation engines, etc

·In-depthknowledge and experience in handling open-source frameworks, such asTensorFlow, PyTorch, and Huggingface Transformers

·Ability toinfluence technical discussions and decisions

·Expert-levelprogramming experience in Python / C++

·Familiaritywith general software design concepts, product development lifecycles, and MLmodel deployment best practices

·Experiencein analyzing large amounts of user-generated content and process data inlarge-scale environments by using cloud infrastructure

·Experienceand tenacity to go beyond available tools / techniques to design solutions inline with product requirements

·Abilityto communicate with internal and external stakeholders and convey complexinformation clearly and concisely

·Abilityto coach / mentor team to ensure high-quality delivery

·Understandingof the cultural differences and work styles in a global environment

Disclaimer: The following job description serves as an informative reference for the tasks you may be required to perform. However, it does not constitute an integral component of your employment agreement and is subject to periodic modifications to align with evolving circumstances. Want to learn more about our culture and what it’s like to work with us? Write to us at: careers@evalueserve.com

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