Quality & Compliance Manager

2 weeks ago

Mumbai, India JLL Full time

JLL Client Assurance Program Audits - JCAP Audits (Engineering, HSSE & Quality & COmpliance)

Prepare JCAP audit plans for the calendar year and submit to APAC Q&C Lead for review, approval and dissemination Undertake audits of account self evaluation data loaded into the JCAP systems for compliance to requirements Initiate face to face meetings with account teams to clarify specific audit requirements as needed As required follow up with accounts to ensure closure of any identified non-conformances or overdue actions as a result of these audits and self assessments

Reporting

Report on a monthly basis the status of: Overdue scheduled JCAP audits in CMO Overdue High, Medium & Low JCAP Actions recorded within CMO by Account Report status of closed and pending JCAP items recorded in CMO Report on open JCAP Corrigo Work orders by Account Provide appropriate periodic reporting: . Monthly report on Account compliance with JCAP requirements Quarterly summary report of Account compliance with JCAP requirements and lessons learnt from the audit program

Transition Support

Support transitions of new / existing clients specifically in the area of understanding the JCAP and business assurance obligations

Technical Analysis

Provide analytical and statistical analyses of JCAP, quality, compliance, and operations in order to identify opportunities for improvement

Other

Various responsibilities as required including but not limited to: Auditing specific accounts within APAC to verify alignment with Responsible Business Alliance (RBA) criteria Production of Lessons Learnt papers for use amongst the Account business

Skills & Competencies required

Education & Training

Engineering Graduate with a Technical work experience & HSSE Background will be a advantage

Years of relevant experience - 7 to 10 years

Skills & Knowledge

Ability to compose technical documentation and apply process-oriented thinking Work independently and within a team Communicate effectively with other functional areas at all levels Proficient in Excel, Word, and other Microsoft Office Suite programs Knowledge of ISO certification requirements preferred Familiarity with facilities management contracts Understanding of audit requirements in alignment with ISO requirements

Certifications

Exposure to audits in line with ISO 14000 & ISO 45000

Physical work requirements & conditions - Corporate office

Location:

On-site –Bengaluru, KA, Mumbai, MH

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

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