Quality Analyst

1 week ago

Mumbai, India F60HOST LLP Full time

Job Title: Quality Analyst (QA)

Job Summary:

The Quality Analyst is responsible for ensuring the quality of products or services by monitoring and testing processes and products, identifying defects, and ensuring that industry standards, regulations, and customer requirements are met. The role involves conducting tests, analyzing data, and collaborating with other departments to resolve issues and implement improvements.

Key Responsibilities:

  1. Test Planning & Execution:

    • Develop, document, and execute test plans, test cases, and test scripts based on product specifications.
    • Conduct manual and automated testing on applications, websites, and other digital products to ensure quality standards.
    • Identify, report, and track bugs and issues using a defect tracking system.
    • Perform functional, regression, performance, and usability testing as required.

  2. Quality Assurance:

    • Ensure adherence to quality standards, industry regulations, and best practices.
    • Perform audits and inspections of processes, systems, and products to ensure compliance with quality metrics.
    • Conduct root cause analysis and problem-solving for defects or performance issues.
    • Collaborate with cross-functional teams to ensure issues are identified, addressed, and resolved in a timely manner.

  3. Documentation:

    • Maintain detailed documentation of test cases, results, issues, and fixes.
    • Create reports summarizing the quality status, defect trends, and areas for improvement.
    • Update test cases and processes in response to new product features or changes.

  4. Process Improvement:

    • Recommend improvements to testing processes and procedures to enhance quality and efficiency.
    • Assist in the development and implementation of automated testing frameworks and tools.
    • Participate in continuous improvement initiatives to optimize workflow and product quality.

  5. Collaboration and Communication:

    • Work closely with developers, product managers, and other stakeholders to ensure quality requirements are met.
    • Communicate testing progress, findings, and status reports to management and team members.
    • Provide feedback to the development team to support the creation of high-quality products.

Skills and Qualifications:

  • Educational Requirements: Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.

  • Experience:  6 -3 years of experience in quality assurance or software testing, preferably in a similar industry. 

  • Fresher are also Welcome 

  • Technical Skills:

    • Proficiency with testing tools (e.g., Selenium, QTP, LoadRunner).
    • Familiarity with programming languages (e.g., Java, Python, JavaScript) for writing test scripts or automating tests.
    • Experience with defect tracking tools (e.g., Jira, Bugzilla, TestRail).
    • Knowledge of software development methodologies (e.g., Agile, Scrum, Waterfall).
    • Basic understanding of databases and SQL for data verification.

  • Soft Skills:

    • Strong attention to detail and analytical skills.
    • Excellent problem-solving abilities and ability to troubleshoot.
    • Effective communication and interpersonal skills.
    • Ability to work in a team environment and collaborate with others.
    • Time management and ability to handle multiple tasks simultaneously.

Preferred Qualifications:

  • Certifications: ISTQB (International Software Testing Qualifications Board) or other relevant quality assurance certifications.
  • Experience with automated testing tools and scripts.
  • Knowledge of continuous integration and continuous delivery (CI/CD) processes.

Work Environment:

  • This position may require working in an office setting or remotely, depending on the company.
  • Collaboration with teams across multiple locations, including developers, business analysts, and project managers.

Career Path:

  • Potential for growth to senior QA roles, test lead, QA manager, or other leadership positions within the quality assurance or product development departments.

This job description serves as a general guide to the duties and responsibilities of a Quality Analyst role. Specific duties may vary depending on the company, industry, and project needs.

  • Quality Analyst

    1 month ago

    Mumbai, India Europ Assistance India Full time

    Position: Quality AnalystQualification: Any graduateexperience : min 3 years' as Quality AnalystLocation: AndheriIndustry: Banking/ travel/ concierge/insuranceThe Key Responsibility Areas will be:Call Monitoring (voice inbound process)Feedback to be given for the monitored callsPreparing reports on Quality, variance in calibrationsPerforming activities such...

  • Quality Analyst

    6 months ago

    Navi Mumbai, India TaskUs Full time

    Description Quality Analyst (India) What does a TaskUs Quality Analyst really do? Think of yourself as the backbone of the company, the employee that will provide the best customer experience to your clients. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. So come...

  • Quality Assurance Analyst

    3 weeks ago

    Mumbai, Maharashtra, India Vertoz Full time

    Job OpportunityWe are seeking a skilled Quality Assurance Analyst to join our team at Vertoz, an AI-powered MadTech and CloudTech Platform. As a Quality Assurance Analyst, you will play a crucial role in ensuring the quality of our digital advertising, marketing, and monetization solutions.Key Responsibilities:Familiarity with various testing techniques and...

  • Quality Analyst

    2 weeks ago

    navi mumbai, India Three Across Full time

    Position : Quality Analyst – International BPO Location : Navi Mumbai Job Type : Full-time Job Overview: We are seeking a detail-oriented and experienced Quality Analyst (QA) to monitor and evaluate customer interactions, ensuring the highest standards of service quality are maintained. The QA will be responsible for conducting call monitoring,...

  • Quality Analyst

    2 weeks ago

    navi mumbai, India Three Across Full time

    Position : Quality Analyst – International BPOLocation : Navi MumbaiJob Type : Full-timeJob Overview:We are seeking a detail-oriented and experienced Quality Analyst (QA) to monitor and evaluate customer interactions, ensuring the highest standards of service quality are maintained. The QA will be responsible for conducting call monitoring, identifying...

  • Quality Analyst

    2 weeks ago

    Navi Mumbai, India Three Across Full time

    Position : Quality Analyst – International BPOLocation : Navi MumbaiJob Type : Full-timeJob Overview:We are seeking a detail-oriented and experiencedQuality Analyst (QA)to monitor and evaluate customer interactions, ensuring the highest standards of service quality are maintained. The QA will be responsible for conducting call monitoring, identifying areas...

  • Lead Quality Assurance Analyst

    2 weeks ago

    mumbai, India Tata Consultancy Services Full time

    Job Description: Quality Lead/Analyst Location: Mumbai, Pune, Indore, Bangalore, Kolkata, Chennai Experience required:4+ Notice Period: Immediate to 90 days Main skill: Quality Lead/Analyst with Canadian tax knowledge. - Must Have 5+ years strong QA lead prior Canadian/US tax knowledge. - Ability to Test applications (write test cases/ execute test...

  • Lead Quality Assurance Analyst

    2 weeks ago

    mumbai, India Tata Consultancy Services Full time

    Job Description : Quality Lead/Analyst Location: Mumbai, Pune, Indore, Bangalore, Kolkata, Chennai Experience required:4+ Notice Period: Immediate to 90 days Main skill: Quality Lead/Analyst with Canadian tax knowledge . Must Have 5+ years strong QA lead prior Canadian/US tax knowledge. Ability to Test applications (write test cases/ execute test cases)...

  • Lead Quality Assurance Analyst

    2 weeks ago

    Mumbai, India Tata Consultancy Services Full time

    Job Description : Quality Lead/AnalystLocation: Mumbai, Pune, Indore, Bangalore, Kolkata, ChennaiExperience required:4+Notice Period: Immediate to 90 daysMain skill: Quality Lead/Analyst with Canadian tax knowledge .Must Have 5+ years strong QA lead prior Canadian/US tax knowledge.Ability to Test applications (write test cases/ execute test cases) to...

  • Lead Quality Assurance Analyst

    2 weeks ago

    mumbai, India Tata Consultancy Services Full time

    Job Description : Quality Lead/AnalystLocation: Mumbai, Pune, Indore, Bangalore, Kolkata, ChennaiExperience required:4+Notice Period: Immediate to 90 daysMain skill: Quality Lead/Analyst with Canadian tax knowledge .Must Have 5+ years strong QA lead prior Canadian/US tax knowledge.Ability to Test applications (write test cases/ execute test cases) to...

  • Quality Analyst

    2 weeks ago

    Navi Mumbai, India Three Across Full time

    Position: Quality Analyst – International BPO Location: Navi Mumbai Job Type: Full-time Job Overview:We are seeking a detail-oriented and experienced Quality Analyst (QA) to monitor and evaluate customer interactions, ensuring the highest standards of service quality are maintained. The QA will be responsible for conducting call monitoring, identifying...

  • Quality Analyst

    2 weeks ago

    Navi Mumbai, India Three Across Full time

    Position: Quality Analyst – International BPO Location: Navi Mumbai Job Type: Full-time Job Overview:We are seeking a detail-oriented and experienced Quality Analyst (QA) to monitor and evaluate customer interactions, ensuring the highest standards of service quality are maintained. The QA will be responsible for conducting call monitoring, identifying...

  • Quality Analyst

    1 month ago

    Navi Mumbai, India HBS - Hiringlabs Business Solutions Full time

    Division: Lead Management System Quality Designation: Quality Analyst Location: Mahape - Navi Mumbai Experience: 2-4 years ROLES & RESPONSIBILITIES: 1. Participates in design of call monitoring formats and quality standards.2. Performs call monitoring and provides trend data to site management team.3. Uses quality monitoring data management system...

  • ETL Data Analyst and Quality Specialist

    1 day ago

    Mumbai, Maharashtra, India 2coms Full time

    About the RoleWe are seeking a highly skilled ETL Data Analyst and Quality Specialist to join our team at 2coms. This role will involve designing and executing comprehensive test plans, collaborating with developers and business analysts, and ensuring data accuracy and consistency.

  • Lead Quality Assurance Analyst

    2 weeks ago

    Mumbai, India Tata Consultancy Services Full time

    Job Description: Quality Lead/Analyst Location: Mumbai, Pune, Indore, Bangalore, Kolkata, ChennaiExperience required:4+Notice Period: Immediate to 90 daysMain skill: Quality Lead/Analyst with Canadian tax knowledge.Must Have 5+ years strong QA lead prior Canadian/US tax knowledge.Ability to Test applications (write test cases/ execute test cases) to adhere...

  • Lead Quality Assurance Analyst

    2 weeks ago

    Mumbai, India Tata Consultancy Services Full time

    Job Description : Quality Lead/Analyst Location: Mumbai, Pune, Indore, Bangalore, Kolkata, Chennai Experience required:4+ Notice Period: Immediate to 90 days Main skill: Quality Lead/Analyst with Canadian tax knowledge. Must Have 5+ years strong QA lead prior Canadian/US tax knowledge. Ability to Test applications (write test cases/ execute test cases)...

  • Lead Quality Assurance Analyst

    3 weeks ago

    Mumbai, India Tata Consultancy Services Full time

    Job Description: Quality Lead/Analyst Location: Mumbai, Pune, Indore, Bangalore, Kolkata, ChennaiExperience required:4+Notice Period: Immediate to 90 daysMain skill: Quality Lead/Analyst with Canadian tax knowledge.Must Have 5+ years strong QA lead prior Canadian/US tax knowledge.Ability to Test applications (write test cases/ execute test cases) to adhere...

  • Lead Quality Assurance Analyst

    2 weeks ago

    Mumbai, India Tata Consultancy Services Full time

    Job Description : Quality Lead/AnalystLocation: Mumbai, Pune, Indore, Bangalore, Kolkata, ChennaiExperience required:4+Notice Period: Immediate to 90 daysMain skill:Quality Lead/Analyst with Canadian tax knowledge .Must Have5+ years strong QA lead prior Canadian/US tax knowledge.Ability to Test applications (write test cases/ execute test cases) to adhere to...

  • Data Quality Analyst

    4 weeks ago

    Mumbai, Maharashtra, India GCS Full time

    We are seeking a Data Quality Analyst to partner with one of our FMCG clients. As a Data Quality Analyst, you will work closely with regional teams to bridge business requirements, IT, and data functions.Key responsibilities:Perform stakeholder mapping across different geographies and systems.Identify data gaps and coordinate with relevant stakeholders to...

  • Call Quality Analyst

    3 months ago

    Mumbai, India RankBloc Services Full time

    US CALL QUALITY ANALYST EXCELLENT COMMUNICATION SKILLS MIN EXP IN WORKING WITH INTERNATIONAL BPO COMPANIES AS A QA SALARY - UPTO 45K 5 DAYS WORKING, 2 WEEK OFFSJob OverviewRankBloc Services is seeking a dedicated Call Quality Analyst for our US BPO division. This is a full-time, mid-level position based in Mumbai, Thane, or Mumbai Suburban. The ideal...