One Airtel.UNOC>Technology Solutions.TAC 3>SME

3 weeks ago


Gurgaon, India Airtel Full time

Analysis and resolution of escalated and complex fault cases and recommendation for preventive & corrective actions for enhanced customer experience

Deliverable

Expected Key Results Activities

1. Resolution of complex and escalated problems - Ensure resolution of escalated problems,Analysis and recommendation for preventive/corrective actions

2. Adaptation of new product/technologies - Enhancing skill on new product and technologies,Support to multivendor / multi-technology solution designing

3. Cross-functional team work - Co-ordination with planning, engineering, NOC and field teams for identifying the root cause and solution, Working with OEMs to establish RCA and corrective actions

4. Knowledge Sharing - Imparting knowledge sharing

5. Processes development - Review of Standard operating procedures in fault management
6. MOP creation and validation for Optics


  • SAP GTS Consultant

    2 months ago


    gurgaon, India Amity Software Systems Limited Full time

    Role : SAP GTS ConsultantExperience : 7-12 yearsLocation : GurugramResponsibilities-Minimum 7 years of relevant professional experience with SAP GTS in one or more modules, solid process knowledge in customs, and initial project management experience in GTS projectsExperience in other SAP modules along the Supply Chain (O2C, S2P, PS, etc.) is...


  • Gurgaon, India Airtel Full time

    Analysis and resolution of escalated and complex fault cases and recommendation for preventive & corrective actions for enhanced customer experienceDeliverableExpected Key Results Activities1. Resolution of complex and escalated problems - Ensure resolution of escalated problems,Analysis and recommendation for preventive/corrective actions2. Adaptation of...


  • gurgaon, India Airtel Full time

    Analysis and resolution of escalated and complex fault cases and recommendation for preventive & corrective actions for enhanced customer experience Deliverable Expected Key Results Activities 1. Resolution of complex and escalated problems - Ensure resolution of escalated problems,Analysis and recommendation for preventive/corrective actions 2....


  • gurgaon, India Airtel Full time

    Analysis and resolution of escalated and complex fault cases and recommendation for preventive & corrective actions for enhanced customer experience Deliverable Expected Key Results Activities 1. Resolution of complex and escalated problems - Ensure resolution of escalated problems,Analysis and recommendation for preventive/corrective actions 2....


  • Gurgaon, India Grant Thornton Full time

    **Job Summary**: - Skills - DUE DILIGENCE, RESEARCH ANALYSIS SME Group - Corporate Intelligence-North Designation - Senior Associate Level Grade - GT2 Location - Gurgaon City Job Title - Senior Associate Educational Qualification - B.Com Work Mode we are seeking professionals with 0-2 years’ experience, to join our team in GT’s Noida office. In...


  • Gurgaon, Haryana, India Grant Thornton Full time

    Job Summary: Skills DUE DILIGENCE, RESEARCH ANALYSIS SME Group Corporate Intelligence-North Designation Senior Associate Level Grade GT2 Location Gurgaon City Job Title Senior Associate Educational Qualification B.Com Work Modewe are seeking professionals with 0-2 years' experience, to join our team in GT's Noida office. In this role you will be responsible...

  • Gts - Gurugram

    6 days ago


    Gurgaon, Haryana, India Nityo Infotech Full time

    24x7 , Customer Service , Communication , ITIL , Leadership , Management , Oracle , Quality Management , Team Management , Ability , Access , Analyst , Applications , Assignment , Assignments , Attrition , Base , Basis , Bomgar , Boosting , Career , Communication , Completed , Contact , Continuous Improvement , Customer , Customer Service , DD , Data , Date...


  • Gurgaon, Haryana, India Siemens Limited Full time

    Can we energize societyand fight climate change at the same time? At Siemens Energy, we can.Our technology is key, but our people make the difference. Brilliant mindsinnovate. They connect, create, and keep us on track towards changing theworld's energy systems. Their spirit fuels our mission. Our culture is defined bycaring, agile, respectful, and...


  • Gurgaon, India Grant Thornton Full time

    **Job Summary**: - Skills - RESEARCH ANALYSIS, GAP ANALYSIS SME Group - Corporate Intelligence-North Designation - Associate Level Grade - GT1 Location - Gurgaon City Job Title - Associate Educational Qualification - B.Com Work Mode **Roles & Responsibilities**: - Conduct English-language research using a variety of online sources, especially...

  • Office Assistant

    3 weeks ago


    Gurgaon, India Chimes aviation academy Full time

    **ob Description: Office Assistant (CAA Ground Training School (GTS), Gurugram)** Position: Office Assistant Location: Gurugram Qualifications: Preferred English (Hons) Age: Maximum age of 28 yrs. Skillset Required: 1) Fluent in English with good pronunciations. 2) Capable of holding classes for English Language 3) Well versed with MS Office (Power...


  • Gurgaon, Haryana, India Siemens Limited Full time

    Lookingfor challenging role? If you really want to make a difference - make itwith us Yournew role – challenging and future- oriented. Creation of technical documents during the conduction of gasturbine modernization projects (Customer Order Engineering). That Includes: Technicalclarification of relevant engineering scope for GT Instrumentation and...

  • Gt - Isd

    2 months ago


    Gurgaon, India Multiplier Brand Solutions Full time

    GURGAON, HARYANA Full Time 1Rs. - 2Rs. Job description - Managing, training, and providing overall guidance to the sales team of an assigned territory. - Setting reasonable sales targets to be achieved by the sales team. - Monitoring the performance of the sales team and motivating members to meet or exceed sales targets. - Collecting customer feedback and...

  • Gas Turbine

    6 days ago


    Gurgaon, Haryana, India Siemens Limited Full time

    Energy, Siemens LimitedIndia is seeking a responsible, professional, and self-motivated individual tojoin the Gas Turbine R&D, Gurgaon as Gas Turbines Service CustomerApplication Engineer. This position provides an exciting opportunity to work ina fast-paced, dynamic, global product development & service environment. oriented: Creation of technical...

  • Social Media Manager

    1 month ago


    Gurgaon, India IGT Solutions Full time

    GT Solutions (IGT) is committed to simplifying complex customer interactions while delivering a seamless experience. It provides integrated BPM, Technology and Digital Services & Solutions for clients across industries. IGT Solutions is a next-gen customer experience (CX) company, defining and delivering transformative experiences for the global and most...


  • Gurgaon, Haryana, India Gartner Full time

    Description:Account Executives are responsible for developing relationships with C-level executives.They work with clients and prospects in a specified territory to ensure they understand and receive maximum value from their Gartner services.Grow our business by engaging C-level executive clients and prospects while maintaining a quota within a specific...

  • Office Assistant

    6 days ago


    Gurgaon, Haryana, India Chimes aviation academy Full time

    ob Description: Office Assistant (CAA Ground Training School (GTS), Gurugram)Position: Office AssistantLocation: GurugramQualifications: Preferred English (Hons)Age: Maximum age of 28 yrs.Skillset Required: 1) Fluent in English with good pronunciations.2) Capable of holding classes for English Language3) Well versed with MS Office (Power Point, Excel, etc)2)...


  • Gurgaon, Haryana, India Gartner Full time

    Account Executives are responsible for developing relationships with C-level executives. They work with clients and prospects in a specified territory to ensure they understand and receive maximum value from their Gartner services. Grow our business by engaging C-level executive clients and prospects while maintaining a quota within a specific territory...

  • Sr. Manager SAP

    6 days ago


    Gurgaon, Haryana, India Stryker Full time

    Why join Stryker?We are proud to be named one the World's Best Workplaces and a Best Workplace for Diversity by Fortune Magazine Learn more about our award-winning organization by visiting Our total rewards package offering includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards –...

  • Curriculum Sme

    1 week ago


    Gurgaon, India CollegeDekho.com Full time

    **Job Description - CollegeDekho** **Role: Curriculum SME - Technology** **Designation**: **Location**: **Reporting to**: **About Us**: **About the Role**: (to be filled by the Business Team) **Eligibility Criteria** Experience: 5+ years in educational content & curriculum creation/Pre-sales Background: A bachelor’s / master degree in a relevant...

  • Associate SME

    6 days ago


    Gurgaon, Haryana, India Microland Full time

    Required Skills Technology | Cisco R and S Network Expert - Level 3 Support Technology | Nexus Switch Expert - Level 3 Support Technology | ASA Firewall Expert - Level 3 Support Technology | Cisco WLAN Expert - Level 3 Support Technology | Meraki WLAN Expert - Level 3 Support Technology | F5 NLB Expert - Level 3 Support Technology | Versa SDWAN Expert -...