Associate Customer Care Representative
2 weeks ago
Associate Customer Care Representative
Are you our “TYPE”? Brands constantly seek to achieve deeper appeal and connection with their target audience and customers. They express themselves in unique ways, in ways that are meaningful, attractive and compelling to their audience. Fonts play a key role in this and are central to every brand’s visual identity and expression.
Headquartered in the Boston area of the United States and offices across 4 continents, Monotype is the world’s #1 company in fonts. It’s a trusted partner to the world’s top brands and was named “One of the Most Innovative Companies in Design for 2018” by Fast Company. Monotype’s fonts and technologies help bring brands to life
Monotype Solutions India is a strategic center of excellence for Monotype and is a certified Great Place to Work®. It is based in NOIDA, Sector 125 (Delhi/NCR). The focus of this fast-growing center spans Market Research, Research in areas of Artificial Intelligence and Machine learning, Product Management, Product Development, Product Marketing, Revenue Marketing, Customer Success and Enterprise Business Solutions.
You will be responding and assisting in all aspects of customer needs, such as finding, purchasing, downloading, installing, and implementing products, plus order correction or modification.
What you’ll be doing:
• Resolve purchase and billing issues. Credit card, PayPal, or invoice may make purchases. • Work with corporate customers in establishing invoice accounts, processing purchase orders, and invoicing. • Technical responsibilities and duties such as creating and maintaining technical processes and procedures, handling advanced installations and troubleshooting issues. May also research and analyse new software application releases to determine potential software related issues. • Leverage, and in some cases customize, standard responses created by our English speakers. Escalate to native speaker when significant customization is required. Identify gaps in standard responses. • Communicate with the various internal/global team regarding common customer questions. Work with other departments to maintain product integrity. Escalate support and feature enhancement requests as needed.
What we’re looking for:
Monotype is expanding globally. Proficiency in one or more of the following languages is desirable (not mandatory) for this role: German, Japanese, French, Spanish
#LI-DNI
-
Customer Care Executive
3 months ago
Greater Noida, India Customer Care Executive Full timeResponding to customer inquiries and resolving their concerns promptly and efficiently. - Providing accurate and detailed information about products, services, and company policies. - Handling and resolving customer complaints and escalating issues when necessary. - Assisting customers in placing orders, tracking shipments, and processing returns or...
-
Customer Care Representative
4 months ago
Noida, India Karizma Konnect Full time**Company Overview**: Karizma Konnect is a leading company in the None industry. With a strong presence in the market, we strive to provide exceptional customer care and support to our clients. As a Customer Care Representative, you will be part of a dynamic team that values professionalism and delivers excellence in customer service. **Role and...
-
Customer Care Representative
3 months ago
Noida, India One Clickk Solution Full timeProfile: Customer Care Representative - voice process - one year experience in international process - excellent communication skills **Salary**: ₹30,000.00 - ₹40,000.00 per month **Benefits**: - Provident Fund Schedule: - Rotational shift Supplemental pay types: - Performance bonus **Language**: - English (preferred) Ability to Commute: -...
-
Customer Care Representative
3 months ago
Noida, India Sri Sai Tech HR Solutions Pvt Ltd Full time**Job description: - ** **Designation**:Customer care representative **Qualification**: Any Degree (UG or PG) Salary : CTC 1.66 LPA to 2.80 LPA **Language: English (Fluent English)** **Experience**:Need with Minimum 6month experience in Voice Process, Tele Calling, Health Care Working Days 5 days per week / split week off Interview Rounds : HR Round,...
-
Trainer (Customer Care)
3 months ago
Noida, India Smartmovess consultant zone Full time**Job Profile**: Trainer (Customer care) **Location**: Noida Sector 59 **Salary**: Up-to 25k **Experience**: Minimum 2 year **Working Days**: 6 Days **Job Type**: Full Time **Job Summary **:A Customer Service Trainer in the BPO (Business Process Outsourcing) industry plays a crucial role in ensuring that customer service representatives are well-equipped...
-
Customer Care Associate
2 months ago
Noida, India KVC CONSULTANTS Full time**Roles and Responsibilities** **Greetings from KVC CONSULTANTS LTD.** **We are looking for people interested to work in International Customer Support in Gurgaon for a voice Role** **To get your telephonic interview scheduled kindly call our expert H.R.'s or Whatsaap "Customer Care Gurgaon on given numbers.** - **Ayushi 8602279217**: - **Aditi...
-
Customer Care Associate
3 months ago
Noida, India KVC CONSULTANTS Full time**Roles and Responsibilities** **Greetings from KVC CONSULTANTS LTD.** **We are looking for people interested to work in International Customer Support in Gurgaon for a voice Role** **To get your telephonic interview scheduled kindly call our expert H.R.'s or Whatsaap "Customer Care Gurgaon on given numbers.** - **Surbhi 8982689969**: - **Ayushi...
-
Customer Care Associate
2 months ago
Noida, India KVC CONSULTANTS Full time**Roles and Responsibilities** **Greetings from KVC CONSULTANTS LTD.** **We are looking for people interested to work in International Customer Support in Gurgaon for a voice Role** **To get your telephonic interview scheduled kindly call our expert H.R.'s or Whatsaap "Customer Care Gurgaon on given numbers.** - **Simran 9821182647**: - **Khushi...
-
Noida, India Monotype DACH Full timeAssociate Customer Care Success RepresentativeAre you our “TYPE”?Brands constantly seek to achieve deeper appeal and connection with their target audience and customers. They express themselves in unique ways, in ways that are meaningful, attractive and compelling to their audience. Fonts play a key role in this and are central to every brand’s visual...
-
Customer Care Associate
3 months ago
Noida, India Kalp Solutions Full time**Job Title: Customer Care Associate** **Responsibilities**: - Provide exceptional customer service by addressing customer inquiries and resolving issues promptly and effectively. - Maintain accurate customer records and update information as necessary. - Collaborate with team members to ensure customer satisfaction and meet service-level agreements. -...
-
Customer Care Associate Voice
3 months ago
Noida, India KVC CONSULTANTS Full time**Roles and Responsibilities** **Greetings from KVC CONSULTANTS LTD.** **We are looking for people interested to work in International Customer Support in Gurgaon for a voice Role** **To get your telephonic interview scheduled kindly call our expert H.R.'s or Whatsaap "Customer Care Gurgaon on given numbers.** - **Riya 6284328640**: - **Ayushi...
-
Customer Care Associate Voice
3 months ago
Noida, India KVC CONSULTANTS Full time**Roles and Responsibilities** **Greetings from KVC CONSULTANTS LTD.** **We are looking for people interested to work in International Customer Support in Gurgaon for a voice Role** **To get your telephonic interview scheduled kindly call our expert H.R.'s or Whatsaap "Customer Care Noida on given numbers.** - **Riya 6284328640**: - **Shefali...
-
Customer Care Associate Voice
3 months ago
Noida, India KVC CONSULTANTS Full time**Roles and Responsibilities** **Greetings from KVC CONSULTANTS LTD.** **We are looking for people interested to work in International Customer Support in Gurgaon for a voice Role** **To get your telephonic interview scheduled kindly call our expert H.R.'s or Whatsaap "Customer Care Gurgaon on given numbers.** - **Ayushi 8602279217**: - **Aditi...
-
Customer Care Associate Voice
3 months ago
Noida, India KVC CONSULTANTS Full time**Roles and Responsibilities** **Greetings from KVC CONSULTANTS LTD.** **We are looking for people interested to work in International Customer Support in Gurgaon for a voice Role** **To get your telephonic interview scheduled kindly call our expert H.R.'s or Whatsaap "Customer Care Gurgaon on given numbers.** - **Surbhi 8982689969**: - **Ayushi...
-
Customer Care Associate Voice
3 months ago
Noida, India KVC CONSULTANTS Full time**Roles and Responsibilities** **Greetings from KVC CONSULTANTS LTD.** **We are looking for people interested to work in International Customer Support in Gurgaon for a voice Role** **To get your telephonic interview scheduled kindly call our expert H.R.'s or Whatsaap "Customer Care Noida on given numbers.** - **Shefali 7222909327**: - **Riya...
-
Customer Care Associate Voice
3 months ago
Noida, India KVC CONSULTANTS Full time**Roles and Responsibilities** **Greetings from KVC CONSULTANTS LTD.** **We are looking for people interested to work in International Customer Support in Gurgaon for a voice Role** **To get your telephonic interview scheduled kindly call our expert H.R.'s or Whatsaap "Customer Care Gurgaon on given numbers.** - **Riya 6284328640**: - **Ayushi...
-
Customer Care Associate Voice
3 months ago
Noida, India KVC CONSULTANTS Full time**Roles and Responsibilities** **Greetings from KVC CONSULTANTS LTD.** **We are looking for people interested to work in International Customer Support in Gurgaon for a voice Role** **To get your telephonic interview scheduled kindly call our expert H.R.'s or Whatsaap "Customer Care Gurgaon on given numbers.** - **Gauri 9628373761**: - **Srishti...
-
Customer Care Associate
3 months ago
Noida, India Tech Mahindra Full time**Join the Leaders to become a Leader!** **Urgent requirement of Customer Care Associates (Voice & Non-Voice)** Salary**:1.8 LPA to 3.7 LPA** **Eligibility**: - Excellent communication skills are required. - Graduate (Preferrable) /Undergraduate both can apply. **Other Information**: - 5-6 Days working - Rotational Shifts / Rotational weekly off - WORK...
-
Customer Care Executive
3 months ago
Noida, India Aries Care Consulting Full timemust have Excellent Communication Skills - must have experience in the same field - min 1 year customer care exp **Salary**: ₹13,000.00 - ₹21,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift - Rotational shift **Education**: - Bachelor's (required) **Experience**: - total work: 1 year (required) - Customer support: 1 year...
-
Customer Care Executive
5 months ago
Noida, India AVN CONSULTANCY Full timeWe are looking for a qualified Customer Care Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and...