Payments Analyst
4 months ago
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team
As Stripe’s user base and global footprint grows dramatically, we have distinctly unique support problems resulting from both our type of scale and the type of businesses we partner with. The Stripe Delivery Center (SDC) strategy will provide operational leverage and expand Stripe’s portfolio of operational capabilities to support the scaled needs for external users and internal Stripe teams.
What you’ll do
As an analyst on the technical operations team you will support some of Stripe’s most critical payment flows and a platform that processes hundreds of billions of dollars in payments a year. Our team builds and scales the infrastructure and financial partner integrations that enables Stripe to accept, manage, and payout money across many countries, currencies, and payment methods.
Technical Operations roles in Payments are a dynamic and key component of Stripe's success. This team’s scope includes: maintaining financial partner integrations, cash reconciliation, monitoring and maintaining payments performance for Stripe’s users, and triaging, investigating performance degradations.
Our team partners closely with various finance and infrastructure engineering teams to ensure timely delivery of accurate data between financial partners, internal stakeholders, and Stripe leaders. We report and trace all of Stripe’s money movement transactions, including payments in more than 30 currencies and dozens of countries.
You will answer queries from our product support and technical account management team to help ensure our users experience industry leading performance and ensure the reliability of our payments stack.
Responsibilities
Process reconciliation requests to ensure money is accurately ledgered and respond to support requests from banking partnersMonitor performance for users, responding to alerts of degradation, triaging and investigating the cause, and communicating your findings to the account team, banking partners, and card networks.
Respond to performance inquiries from technical account managers, product support teams, and other internal stripe teams.
Interface with Stripe’s financial partners across the world to communicate operational breakages and help drive resolutions.
Provide fast, accurate responses to complex support inquiries from partners.
Partner with internal and external teams to validate the accuracy of Stripe’s financial data.
Introduce data and process efficiencies to meet the scale and speed of Stripe.
Identify and automate inefficient operational processes to reduce manual workloads.
Who you are
We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
Have at least 2 years experience in a technical role, with experience in writing SQL to query relational databasesHave experience navigating the nuanced complexity of financial systems and solving large scale, technical challenges.
Have strong analytical skills to investigate, prioritize, and identify the root cause of issues.
Have experience managing communications and workflows with technical and non-technical teams across internal and external stakeholders.
Are comfortable operating independently and thrive in a fast-paced environment to deliver results, with an ability to establish priorities and reliably execute against time-sensitive deadlines.
Have experience identifying and triaging technical issues.
Demonstrated track record of process improvement and proactive problem solving.
Excellent written and verbal communication skills in English
Preferred qualifications
Payments expertise (working with financial partners, optimising processing errors, managing payment costs).Experience operating in a high growth technology company.
In-office expectations
Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in our Bucharest, Romania site have an 80% in-office expectation, and those in Stripe Delivery Center roles in Mexico City, Mexico and Bengalaru, India work 100% from the office. Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility when possible.
Pay and benefits
Stripe does not yet include pay ranges in job postings in every country. Stripe strongly values pay transparency and is working toward pay transparency globally.
-
Senior Product Manager
3 months ago
Bengaluru, India Cashfree Payments Full timeCashfree Payments is India’s leading payments and API banking company. It provides full-stack payment solutions for businesses in India to accept payments and make payouts via 180+ payment modes - all with a simple integration.Over 6,00,000+ Businesses trust Cashfree Payments with payment collections, vendor payouts, salary payouts, bulk refunds, expense...
-
Senior Product Manager
3 months ago
Bengaluru, India Cashfree Payments Full timeCashfree Payments is India’s leading payments and API banking company. It provides full-stack payment solutions for businesses in India to accept payments and make payouts via 180+ payment modes - all with a simple integration.Over 6,00,000+ Businesses trust Cashfree Payments with payment collections, vendor payouts, salary payouts, bulk refunds, expense...
-
Senior Product Manager
3 months ago
Bengaluru, India Cashfree Payments Full timeCashfree Payments is India’s leading payments and API banking company. It provides full-stack payment solutions for businesses in India to accept payments and make payouts via 180+ payment modes - all with a simple integration.Over 6,00,000+ Businesses trust Cashfree Payments with payment collections, vendor payouts, salary payouts, bulk refunds, expense...
-
Assistant Manager
2 weeks ago
Bengaluru, India Cashfree Payments Full timeAbout us: Cashfree is a leading payments and API banking solutions company. We provide full-stack payments solutions enabling businesses in India to collect payments and make payouts via all available methods with a simple integration. Cashfree’s offerings include an advanced and easy way to integrate payment gateway, a split payment solution for...
-
Assistant Manager
2 weeks ago
Bengaluru, India Cashfree Payments Full timeAbout us:Cashfree is a leading payments and API banking solutions company. We provide full-stack payments solutions enabling businesses in India to collect payments and make payouts via all available methods with a simple integration. Cashfree’s offerings include an advanced and easy way to integrate payment gateway, a split payment solution for...
-
Assistant Manager
2 weeks ago
Bengaluru, India Cashfree Payments Full timeAbout us:Cashfree is a leading payments and API banking solutions company. We provide full-stack payments solutions enabling businesses in India to collect payments and make payouts via all available methods with a simple integration. Cashfree’s offerings include an advanced and easy way to integrate payment gateway, a split payment solution for...
-
Lead Data Analyst
1 month ago
Bengaluru, India Cashfree Payments Full timeCashfree Payments is India’s leading payments and API banking company. It provides full-stack payment solutions for businesses in India to accept payments and make payouts via 180+ payment modes - all with a simple integration.Over 6,00,000+ Businesses trust Cashfree Payments with payment collections, vendor payouts, salary payouts, bulk refunds, expense...
-
Lead Data Analyst
1 month ago
Bengaluru, India Cashfree Payments Full timeCashfree Payments is India’s leading payments and API banking company. It provides full-stack payment solutions for businesses in India to accept payments and make payouts via 180+ payment modes - all with a simple integration.Over 6,00,000+ Businesses trust Cashfree Payments with payment collections, vendor payouts, salary payouts, bulk refunds, expense...
-
Lead Data Analyst
1 month ago
Bengaluru, India Cashfree Payments Full timeCashfree Payments is India’s leading payments and API banking company. It provides full-stack payment solutions for businesses in India to accept payments and make payouts via 180+ payment modes - all with a simple integration.Over 6,00,000+ Businesses trust Cashfree Payments with payment collections, vendor payouts, salary payouts, bulk refunds, expense...
-
Technical Business Payments with Payments
5 hours ago
Bengaluru, India Coforge Full timeJob Title: Technical Business Payments with PaymentsSkills: Business Analysis, Requirement Gathering, Payment, SWIFT, IMPS, and RTGS systems.Experience: 10 Years +Location: Bengaluru We at Coforge are hiring Technical Business Payments with Payments with the following skillset: Job SummaryWe are seeking a highly skilled Senior Business Analyst with extensive...
-
Atoa - Quality Analyst I
1 month ago
Bengaluru, India ATOA Payments Limited Full timeSalary : 10 - 14 LPA Quality Analyst at AtoaAbout AtoaAtoa is a stealth-mode London-based FinTech company that allows UK merchants to accept online and offline payments via account-to-account transfers, reducing their payment acceptance fees by up to 60% compared to Visa/MC/AMEX. Merchants receive payments instantly, and customers don't need to download...
-
Lead Business Analyst
1 month ago
Bengaluru, India Recro Full timeResponsibilities :- Lead the elicitation, analysis, and documentation of business requirements for payment systems.- Develop detailed functional and non-functional requirements.- Create process flow diagrams, use cases, and other business analysis artifacts.- Collaborate with stakeholders to understand business needs and translate them into actionable...
-
Lead Data Analyst
1 month ago
Bengaluru, India Cashfree Payments Full timeCashfree Payments is India’s leading payments and API banking company. It provides full-stack payment solutions for businesses in India to accept payments and make payouts via 180+ payment modes - all with a simple integration.Over 6,00,000+ Businesses trust Cashfree Payments with payment collections, vendor payouts, salary payouts, bulk refunds, expense...
-
Payments BA/ AMH
23 hours ago
Bengaluru, India TapTalent.ai Full timeJob Description for Payments Business Analyst Location: Bangalore,Chennai Designation BA ISO20022 ( 8 Yrs + experience) Role Payments Business Analyst Job Description Knowledge of Banking Payment Systems and/or Banking Domain.Knowledge of ISO 20022 and SWIFT formats, payment schemes.To undertake business analyst roles covering SDLC phases (requirements,...
-
High Value Payments
4 months ago
Bengaluru, India Deutsche Bank Full time**Job Title - **NCT, Payments Processing Operator** **Location - Bangalore, VTP Electronic City** **Role Description** The Payments Processing Analyst is responsible for the accurate and timely processing of all types of payments including processing of physical cash/valuables, as well as the handling of cash related investigations. This includes the...
-
Payments BA/ AMH
3 days ago
Bengaluru Urban, India People Prime Worldwide Full timeJobDescription for Payments Business AnalystLocation: Bangalore,ChennaiDesignationBAISO20022 ( 8 Yrs + experience)RolePaymentsBusiness AnalystJobDescriptionKnowledgeof Banking Payment Systems and/or Banking Domain.Knowledgeof ISO 20022 and SWIFT formats, payment schemes.Toundertake business analyst roles covering SDLC phases(requirements, specifications,...
-
Bengaluru, India ADCI - Tamil Nadu Full timeJob summarySenior Program Manager – APAC PaymentsAre you interested in being part of a fast-paced technology company offering the next generation of online payment systems and services? Amazon.com, a Fortune 500 company based in Seattle, Washington, is the global leader in e-commerce and the Payment Services Division is looking for a motivated program...
-
Payment Operations Analyst-1
3 months ago
Bengaluru, Karnataka, India MRI Software Full timeMRI Software is seeking a Payment Operations Analyst to join our Payment Operations Team! This individual will be part of a team that monitors and supports the payment operations processes and workflows of MRI’s RentPayment platform. This role encompasses all diagnostic and query-based aspects of the RentPayment platform. Working closely the development,...
-
Business Analyst, Payment Risk Analytics
4 months ago
Bengaluru, India ADCI - BLR 14 SEZ Full timeJob Description Have you ever thought about what it takes to detect and prevent fraudulent activity among hundreds of millions of e-commerce transactions across the globe? What would you do to increase trust in an online marketplace where millions of buyers and sellers transact? How would you build systems that evolve over time to proactively identify and...
-
Business Analyst_ Payments
5 months ago
Bengaluru, India Worldline Full timeBusiness Analyst Bangalore/Pune This is Worldline We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to unicorns and international banks. From San Francisco to...
