Senior HR Systems Specialist

4 months ago

Gurugram, India Ameriprise Financial Full time
This position is primarily responsible for the support of our HRIS system (Workday) and secondary support to other HR applications like Cornerstone and HR ServiceNow. Provide initial Tier II troubleshooting and support; participate in various system related projects; create/maintain system documentation; and partner with stakeholders to understand needs/requirements in order to provide appropriate support and consultation.

Key Responsibilities

Provide initial Tier II support through answering routine questions; executing transactions; troubleshooting and resolving production defects or issues; implementing enhancements within established SLAs and quality standards Primarily responsible for Workday modules like: Security, Talent & Performance, Recruiting, HCM, and others  Provide testing support for releases, upgrades, or enhancements Participate in and consult on system related projects and continuous system and process improvements Create/maintain system documentation (requirements, configuration, test cases, SOPs) Build strong relationships with stakeholders and internal partners.

Required Qualifications

Have 2-5 years of relevant Workday experience covering multiple modules Experience configuring security in Workday Basic Knowledge of human capital management tasks. Excellent written and verbal communication skills  Broad understanding of various HR related processes. Strong analytical, troubleshooting, and attention to detail skills Strong organizational skills and the ability to multitask and work independently Creative thinking and strong dedication to customer service Basic knowledge of EIBs, integrations and reporting. Experience handling highly sensitive information in a professional and secured manner. Bachelor’s or Master’s degree of 3 year or more

Preferred Qualifications

Solid consultative skills. Experience working on a global team Strong working knowledge of Microsoft Office: Excel, Access, Power Point and Word. Operational knowledge of Cornerstone’s LMS and HR ServiceNow

About Our Company
Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U.S. based financial planning company headquartered in Minneapolis with a global presence. The firm’s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You’ll also have plenty of opportunities to make your mark at the office and a difference in your community. So if you're talented, driven and want to work for a strong ethical company that cares, take the next step and create a career at Ameriprise India LLP.

Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law.

Full-Time/Part-Time

Full time

Timings

(2:00p-10:30p)

India Business Unit

AWMPO AWMP&S President's Office

Job Family Group

Human Capital

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