HR Operations Specialist
1 month ago
At Agrim, we're transforming the Agri-input landscape through our cutting-edge B2B e-commerce platform. We connect retailers and small distributors with a diverse range of products, including seeds, pesticides, fertilizers, and agro tools. Operating nationwide with a catalog of over 29,000+ SKUs from more than 500 brands, Agrim is a demand-driven marketplace that thrives on understanding and meeting market needs. Our innovative model involves procuring materials from top distributors and manufacturers to fulfill customer demand without holding inventory.
Job Overview
The HR Operations Specialist will be responsible for overseeing key HR functions related to HRMS (Human Resource Management System), employee onboarding (documents and background verification), employee relations, grievance handling, and HR metrics. This role will ensure efficient HR operations, seamless onboarding experiences, and support a positive work environment by addressing employee concerns and maintaining HR data accuracy.
Key Responsibilities
- Manage and maintain the HRMS (Human Resource Management System), ensuring accurate and up-to-date employee data.
- Ensure that employee data is regularly updated and any changes (e.g., promotions, transfers, terminations) are reflected accurately in the system.
- Coordinate with the recruitment team to ensure a smooth transition from hiring to onboarding.
- Manage and track the BGV process for new hires coordinating with vendor, ensuring all checks are completed (e.g., education, employment history, criminal records) before the employee begins work.
- Act as a point of contact for employees regarding employee relations issues, providing support, guidance, and advice on resolving conflicts, disputes, or complaints.
- Manage the grievance process, ensuring employee complaints are addressed promptly, fairly, and in compliance with company policies and legal requirements.
- Track and report on key HR metrics, such as employee turnover, retention rates, absenteeism, and onboarding effectiveness.
Requirements
- Bachelor’s degree in Human resources, Business Administration or related field; Masters’ degree preferred.
- 3-4 years of relevant experience.
- Strong knowledge of HRMS systems (SAP/ Workday/ Zoho).
- Experience in managing onboarding documentation.
- Strong knowledge of HR metrics.
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