Center Manager

2 months ago


Mumbai, India N Human Resources & Management Systems Full time
Ensurequality standards premises service delivery beneficiary feedbackcomplaints redressal 2. Ensure that all minor repairs &maintenance work are addressed 3. Ensure Pest Control done asscheduled 4. Centre regular cleanliness & Maintenance(Checklist) 5. Centre requirements info 6. Training &Supervision of Center coordinators 7. Ensure daily updates bycenter coordinators B BeneficiaryManagement
B BeneficiaryManagement 1. Parents Meeting (fortnightly) 2. Beneficiary feedback& Complaints redressal 3. Discipline of residents 4.Showcase talents of kids 5. Occupancy & Health statusupdatesBe updated at any point of time with all requirements. 2. Doinitial interaction with the donors and assess capacity and intentto donate 3. Refer or escalate donors 4. Place the rightrequirements with donors and update the same 5. Send out thestandard thank you note and maintain regular contact with donors 6.In kind donation / requirements / requests / thanks 7. MaintainDonors databaseFacilitate maximum unit sponsorship and MealMates atthe assigned centres D Visitor Management & EventCoordination 1. Walk through of the centre with the visitors (including etours) 2. Introduction 3. Coordinate with centrecoordinators and operational staff regarding the upcoming eventsand visitors 4. Coordinate and assist in scheduling for visitors tothe centres 5. Maintain visitor s database. E Case Study Collectdata and pictures of each family from the center coordinator& prepare case studies at the time of admission monthlyupdates & dischargeReports 1. Daily Report 2. IncidentReport 3. Parents Meeting Report (fortnightly) 4. Monthly report ofVisitors Donors Mealmates Unit Sponsorship Events Activities 5.Quarterly Consolidated CenterReport





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